Customer Service Sales Floor

JORGE GONZALES

Amarillo, TX *****

575-***-**** - *************@****.***

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking Sales position. Offering excellent communication and good judgment. Dedicated Beverage professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

SKILLS

Sales and Marketing Strategy

Operational Efficiency

Client Presentations

Site Visits

Vendor Coordination

Client Needs Assessment

Overcoming Objections

Special Requests

Daily Workflows

Promote Products

Merchandising Proficiency

Serve Customers

Draft Line Cleaning

Some Machinery

WORK HISTORY

05/2006 to 07/2022 Salesman

Admiral Beverage Corporation – Roswell, NM

Promoted and up-sold products and services to meet needs of customers. Showcased product features to customers and discussed technical details to overcome objections and lock in sales.

Upheld high standards of customer service by promoting and upselling new products and services.

Used consultative sales approach to understand customer needs and recommend relevant offerings.

Forged and nurtured impactful relationships with customers to cultivate loyalty.

Computed total costs and profit requirements for customer sales to provide accurate pricing.

Increased sales by offering advice on purchases and promoting additional products.

Draft Line cleaning

01/2003 to 01/2006 Merchandise Associate

National Distributing – Roswell, NM

Transported merchandise to sales floor and restocked shelves, racks and bins.

Greeted, serviced and thanked all customers.

Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Answered customer questions regarding store merchandise, department information and pricing.

Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Created attractive displays to promote items.

Prepared interesting and innovative visual displays to grab customer interest and promote sales.

Updated signage and price tags to reflect current sales. Built end caps and aisle displays to highlight products and support latest promotions.

Inspected merchandise for quality and arranged proper display location on floor.

Monitored inventory levels and kept adequate stock in product displays on sales floor.

Used pallet jacks to move and position merchandise. Rotated manufacturer products.

Established strong vendor relationships to maintain and support business. EDUCATION

Roswell High School - Roswell, NM

Basic Education

Finished 11th Grade

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