Data Entry Customer Service
Resume:
**.*************@*****.***
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Customer Service
Bilingual
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Scheduling and conducting meetings
Data entry
Quality Assurance
Venipuncture and Capillary
Educated Patients
Maintain Equipment
Collecting, Preparing and Storing
Samples
Associates of Art in Laboratory
Technocian
Southwest University
2013-2015
Medical Assistant
Southwest University
2013
El Paso Community College
Ft. Bliss Liaison
Valiant Integrated Services
Served as primary liaison, processing 300+ candidates for Valiant Integrated Services with the Department of Defense,. Oversaw candidates during the onboarding process, timesheets, and military deployment training .
Conducted candidate orientation and meetings with Department of Defense policies, training procedures, requirements and expectations Kept daily data entry of progress.
Processed employees returning from deployment, tracked the return of their equipment and coordinated travel.
Coordinated medical evaluations, and transportation. Advised hiring managers of staff on ground compliances, or changes that occur at remote location FT Bliss, TX
April,2022- July 2024
Diversely skilled team player with a background in military relations, supervision, and medical assistance. Bilingual, fluent in Spanish and English. Ability to work in different environments and with people of various backgrounds and professional levels. Proven expertise in applying problem-solving, judicial, and litigating with successful communication. Experienced collaborating with inter-agency Department of Defense personnel, as well as medical facility settings in high-pressure situations. Exceptional work-ethic, organized and detailed oriented. L A N G U A G E S
English
Spanish
N A T A L I B R I N D A S
Medical Professional/Lab Technician
Access One Medical
Provided guidance as an expert with Department of Defense Contractors medical requirements required for deployment based on military and country requirements.
Performed various tests, including: urinalyses; hematology testing; metabolic and electrolyte panels; blood type; lipid profiles; toxicology screening; routine cultures, veni and capillary punctures as needed. Performed EKGs, audio exams, vision testing, and vaccine administration, blood pressure, pregnancy test, vaccines, TB test, glucose test
Experienced customer service both front and back house. Operated and maintained lab equipment and logs.
Followed laboratory procedures and guidelines and stored blood and urine specimens and prepared them for transport.
Demonstrate an ability to make independent decisions and handle a great deal of autonomy while working as a collaborative member of a team.
May 2015 - May 2021
Phlebotomist
2006
Bowie High School
Highschool Diploma
2002
Read and Write
W O R K E X P E R I E N C E
Phlebotomist
Talecris Plasma Center
Assisted in the determination of donor suitability and performed Venipuncture.
Set up and disconnected equipment; maintained, repaired, and calibrated machines.
Educated donors on the donor process, possible reactions, and the before and after care recommendations.
Stocked and maintained inventory.
2008 - 2010
Phlebotomy Technician
CSL Plasma Wichita Ks.
Accurately in compliance with FDA and SOP's performed venipuncture on donors to begin pheresis process
Verified the identity of the donor and labelled the blood vials; entered information into database.
Counseled blood donors what to expect during the process of having their blood drawn prior to performing venipuncture. Monitored and provided assistance to patients experiencing adverse reactions during the procedure of drawing blood.
Set up and disconnected equipment; calibrated plasmapheresis machines; maintained blood vials, needles, test tubes, and other medical instruments and equipment to ensure they were kept clean and sanitary to avoid complications or infections. Trained new employees.
2006 - 2008
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