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Service Delivery Be A

Location:
Bourbonnais, IL
Posted:
October 07, 2024

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Resume:

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@ Marie_Johnson_Resume_*

MakiE JOHNSON

Kankakee, Illinois 60901 # 815-***-**** ¢ *********@*****.***

PROFESSIONAL SUMMARY

Collaborative leader partners with coworkers to promote engaged, empowering work culture.

Documented strengths in building and maintaining relationships with diverse range of

stakeholders in dynamic, fast-paced settings.

SKILLS

« Strategic planning + Coaching and mentoring

+ Budgeting + Improvement initiatives

+ Operations management « Creative merchandising

« Mathematical calculations « Verbal and written communication

+ Policies and procedures

Work History

Manager, 11/2020 - 05/2024

Speedway Gas Station ~ Kankakee

Accomplished multiple tasks within established timeframes

Cross-trained existing employees to maximize team agility and performance

Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of

communication, and ensuring high-quality service delivery.

Achieved departmental goals by developing and executing strategic plans and

performance metrics.

Managed budgets effectively, ensuring optimal financial performance while investing in

necessary resources for business growth

Ebucarion

05/2000

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