Customer Service Data Entry

Andre Taylor

Home 786-***-**** ***** Bent Tree Circle. Apt 104

Centreville,Va

20121

*****************@*****.***

OBJECTIVE Looking for a position as a Trainer, Leadership Development where I can use my experience and talents to be a valuable part of AAR.Crop. SUMMARY A business minded and self motivated individual, who is open to learning new tasks and working in a team environment.

Has excellent communication and customer skills.

Able to work in a high pace environment and complete new projects in a timely manner. EXPERIENCE Local Sorter, UPS, Centerville, Virginia, September 2002 to Still Present. Responsible for the shipping and receiving of packages in a timely manner. Duties include data entry of packages using Microsoft office applications, Cleaning solvents, spent acids and bases, metal finishing waste, painting waste, sludges from air and water pollution control units, and many other disregarded materials. Trained in handling dangerous goods and hazardous packages. Trained in general awareness/familiarities, function in specific training. Trained to provide an overview of the regulations and UPS carrier variations for shipping hazardous material for customers shipping under the DOT Hazardous Material Regulations and the IATA Dangerous Goods Regulations. Trained once every three years for DOT and once every year for IATA.

Security Guard, Securitas, Ashburn, Virginia, June 2017 to February 2019. Provide customer service for our clients by carrying safety and secure procedures, site-specific policies and when appropriate, emergency response activities. Respond to incidents and critical situations in a calm manner. Conduct regular and random patrols around the business and perimeter.

Security Guard, Vance International Oakland, Virginia, May 2006 to October 2016. Providing security presence at the Howard Hughes Medical Institute. Responsible for observing and reporting suspicious activity and implementing standard access control operating procedures. Provide end user technical support from tickets received by phone, email, and customer portal. Maintain and update documentation. Sales Associate, Donald J. Pliner. Leesburg, Virginia, February 2003 to April 2006. Assist customers with placing sales orders and providing superior customer service. Completed accurate sales transactions.

Sales Associate, Mr. Rags, Fairfax, Virginia, August 2002 to January 2003 Duties included promoting company sponsored events. Provided superior customer service and responsible for training new employees in store policy and procedures. EDUCATION Gibbs College, Present, Vienna, Virginia November 2003 to October 2004 Visual Communication major, 60 credits

American Intercontinental University, Virginia September 2001 to July 2002. Business Administration major, 80 credits

Sports Management WorldWide

Sports Agent Certification, Equipped with the skills and knowledge necessary to support Sport Marketing Agencies, Intercollegiate Athletic Departments, Professional Sports Organizations, Sports Equipment Manufactures, Scouting, Salary Cap and Negotiation, Sports Sales and Marketing, Nba, Nfl, Mlb, Player Development. American Red Cross

Certified in standard first aid, adult cpr, AED

Preparing to sit for the ECRI Healthcare Environmental Manager certification in 2006 Additional Skills Proficient in Microsoft office applications including Word, Excel, Power Point, Photoshop and Illustrator