KONRAD LETOCHA
CONTACT
************@*****.***
SKILLS
Excelent Comunication skills
Interviewing
Devoted Student mentality
Providing Exelent Costumer Service
EDUCATION
Bartlett High School, Bartlett, IL -
finished with a High school diploma
Graduated 05/2021
Currently Enrolled: Elgin Community
College -Medical/Psychology field
LANGUAGES
(‘sh
Polish eee
Ph —z
Fluent In Polish- references available upon request
SUMMERY
Enthusiastic, highly motivated, dedicated professional, analytical with excellent
interpersonal communication skills. Detail-oriented, well-organized, highly efficient
with the ability to multi-task within a highly stressful environment. Superior in
customer service. Excellent work ethics and quality of work. Fluent in English and
Polish.
PROFESIONAL WORK EXPERIENCE
Dicks Sporting Goods, Bloomingdale, IL
10/2021- 03/2022
Team Sports Associate Member:
* Building up strong relationships with new and existing clients.
* Fulfilling customer needs by asking relevant questions and listening actively to
the response.
« Safely operating different equipment.
* Keeping up self-discipline, hard work, and maintaining well-organized schedule.
* Managing time efficiently.
Bilingual Customer Support (English/Polish).
Total Spectrum Hybrid
03/2022-11/2022
Beherviral Technitian
« Provided a superior level of service and help to patients
* Worked ina social and fast-paced environment
« Worked with a team and improved on social skills and factors through online
training
BeefShack Bartlett, IL
01/15/2023 - 09/11/2023
Mastered customer service and Experienced in customer care
Troubleshooting and maintaining individual customers issues in person or via
phone
Provided a superior level of service for all customers.
Excellent cooperation with management and excellent responsiveness to all
management needs
Bilingual Customer Support (English/Polish)
Building up strong relationships with new and existing clients.
Fulfilling customer needs by asking relevant questions and listening actively to
the response.
Safely operating different equipment.
Keeping up self-discipline, hard work and maintaining well organized schedule
Knowledge of cash registers (closing/opening) and assembling deposits
Provided excellent team support on and off the clock no matter the situation