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Customer Service Part-Time

Location:
Brampton, ON, Canada
Posted:
October 07, 2024

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Resume:

Profile

Highly motivated Toronto Metripolitan University undergraduate student working towards a Bachelor’s of Commerce Degree in Accounting and Finance. Excellent communication skills developed through several years of experience in teaching and customer service. High flexibility skills acquired by balancing full-time school with several part-time commitments. Proficient computer literacy in Microsoft Office (Word, Excel, PowerPoint and Access). Fluent in English, French and Punjabi.

Education

Toronto Metropolitan University, Toronto, ON

Bachelor's of Commerce in Accounting and Finance Expected December, 2025

Bramalea Secondary School, Brampton, ON

High School Diploma, 2018

Experience

Steelcraft Signs, Brampton, ON — September 2023 – Present

Financial Coordinator

Assisted in developing the company’s initial budget and financial plan, ensuring proper allocation of startup capital for essential operations, including production, marketing, and staffing.

Managed the day-to-day financial transactions, including invoicing, accounts payable, and accounts receivable, ensuring accurate tracking of income and expenses.

Implemented an inventory management system that streamlined the purchasing process, reducing supply costs and improving cash flow.

Prepared and maintained monthly financial reports for management to review the company’s financial performance, cash flow projections, and profitability.

Coordinated with the external accountant to prepare tax filings and ensured compliance with corporate tax regulations and financial reporting requirements.

Assisted in negotiations with suppliers and vendors to secure favorable terms and reduce overhead costs.

Nachde Rangeelay, Brampton, ON — December 2022 – September 2025

Bhangra Instructor

• Recorded and maintained attendance records

• Monitored, assessed, and remediated student performance

• Attended all required staff/planning meetings

• Motivated students by creating an engaging and challenging learning

• Followed up with students and parents through monthly discussion sessions

SSR Inc., Mississauga, ON — August 2016 - Current

Administrative Support

•Input payroll data manually and processed payments on a semi-monthly basis

•Processed all payment types including cash, checks, debit and credit cards

•Assisted in weekly inventory management

•Resolved customer issues with expediency according to company policy

•Generated monthly invoices to clients with credit terms

•Manage the day-to-day functions of mechanics and other employees by monitoring, tracking, and communicating with them

•Monitor employees work hours, and provide appropriate coaching and documentation actions

•Complete necessary paperwork accurately and in a timely manner to ensure an efficient and steady flow of information

•Perform general office duties

Fedex, Brampton, ON — October 2020 - November 2021

Courier Driver

• Ensured that all necessary paperwork was completed and submitted on a daily basis along with conducting inspections of equipment to ensure suitable working conditions

• Attended and participated in training sessions to remain updated with current trends, company advancements and, best practices for the safe handling of packages

• Obeyed traffic laws while following established traffic and transportation procedures

• Fostered positive working relationships with customers by providing solutions to their questions and concerns

TeamTax, Brampton, ON — September 2020 - March 2021

Administrative Assistant

• Utilized advanced analytical skills as well as Microsoft Office applications to organize client data

• Conducted clerical and organizational tasks such as file organizing, scheduling appointments, and drafting correspondences

• Acted as a liaison between clients and the executive team to ensure a positive experience for all parties involved

Mcdonald’s, Brampton, ON — August 2018 - September 2019

Crew member

• Prepare meals during breakfast, lunch and dinner rush hours

• Follow recipes with great attention to detail

• Always apply food safety principles

• Communicate with cashiers and crew members to ensure all operation runs efficiently

• Maintain cleanliness in kitchen and restaurant

Xtreme Bhangra, Brampton, ON — June 2013 - July 2018

Bhangra Instructor

• Recorded and maintained attendance records

• Monitored, assessed, and remediated student performance

• Attended all required staff/planning meetings

• Motivated students by creating an engaging and challenging learning

• Followed up with students and parents through monthly discussion sessions

Volunteer Experience

Sikh Sports Club, Brampton, ON — April 2012 – August 2013

Soccer Coach

• Assisted in planning and executing daily outdoors activities

• Helped to create plans for training sessions

• Planned game day drills and preparations

• Supervised and engaged children in developmentally appropriate play-based activities

• Redirected children to encourage safe, positive behavior

• Motivated children to achieve their goals by encouraging and good communication skills

SIMARPREET SANDHU

T 647-***-****

*****************@*****.***

78 James Walker Ave

CALEDON ON

L7C 0H1



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