Real Estate Data Entry

Eddie G. Lee

*********@*****.***

980-***-****

Qualifications Summary

• Strong dedication to quality customer service

• Wells Fargo Technology Operations Group Top Performer Award Recipient (2016)

• Ability to initiate action and deliver results individually and through effective team leadership

• Strong ability to coordinate multiple activities and establish priorities

• Knack for building successful relationships and adapting to change

• Working knowledge of MS Office suite applications and MS Project

• Experience with relevant Open Systems technologies such as UNIX, Windows, and LINUX

• Comfortable working in a fast-paced multi-interface environment (phone calls, email, instant messenger, pager, monitoring systems)

• CompTIA A+, Server+, and Cloud+ Certified

• SC Real Estate License

• US Army Veteran

Real Estate Investor

Neoteric Properties, LLC Charlotte, North Carolina 08/2016-Present

• Analyzes real estate for potential investment purposes

• Assists with various renovation projects when needed

• Temp (Lyft Rideshare Driver)

Computer Operations Analyst

Wells Fargo, Customer Information Center, Charlotte, North Carolina 06/2004 – 07/2018

• Performed technical subject matter expert (SME) responsibilities for break/fix support of Open Systems, Storage, Application, Performance and Critical Site environmental conditions within the Wells Fargo production environment

• Proactively detected and resolved system anomalies and coordinated with appropriate support organizations to ensure service availability commitments

• Escalated issues to management and reported status updates on issues to senior management team

• Responded to customer inquiries, documented activities in an incident management system

• Performed advanced fast-paced production environment troubleshooting

Project Coordinator

Veterans Construction Team, VA Hospital, Bedford, Massachusetts 06/2003 – 02/2004

• Served as a liaison between transitional home management, project planners, and construction team supervisors

• Implemented a strategy that prioritized material purchases in an effort to optimize labor usage

Clinical Scientist

ESA/Phyto-Chem Technologies, Inc. Chelmsford, Massachusetts 01/1998 – 9/2001

• Performed multi-stepped chemical analyses of natural compounds for medicinal efficacy

• Maintained company website

Education

• South Carolina Real Estate Salesperson, RealEstateU, Online 2023

• Master of Management eCommerce, Cambridge College, Cambridge, Massachusetts 2003

• Web Development Certificate, University of Massachusetts, Lowell, Massachusetts 2002

• Bachelor of Science, Clinical Science, University of Massachusetts, Lowell, Massachusetts 1997

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