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Customer Service Delivery Driver

Location:
Navarre, FL
Posted:
October 07, 2024

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Resume:

Sara DeViney

Senior Teller/Customer Service

Navarre, FL 32566

***********@*****.***

703-***-****

To obtain a career in the customer service, and/or banking field. Authorized to work in the US for any employer

Work Experience

Delivery Driver

Verano Holdings, LLC-Shalimar, FL

March 2023 to Present

Delivered medical marijuana to patients. Following all HHIPA protocols, making phones calls, cash handling, computer mapping.

Store Manager

Advance America-Pensacola, FL

February 2019 to March 2023

Open payday loans for customer, or 90 day loans. Title loans. Count cash boxes. Make bank runs, make calls to customers. Make collections calls. And Make money orders. Teller II

Synovus Bank-Navarre, FL

February 2016 to November 2019

Cash handling, customer services, deposits, cashing checks, change orders, back up vault teller, back up Relationship Banker, and other duties as asked

Customer Service

Haverty's Furniture-Woodbridge, VA

September 2014 to November 2015

Started with Havertys in August of 2002 and left in April of 2007, to go work at Wachovia. I'm now leaving to move down to FL.

Handle Cash, Check, or Credit card Sales, Process Credit applications, File paperwork, Handle incoming Customer calls, Making the Daily Bank Deposit, Order supplies. Cashier/ Auditor

Babies R US-Woodbridge, VA

May 2014 to September 2014

Count each cash drawer, make the daily deposit for each business day, make sure each cash drawer balanced, make change in cash drawers, handle cash, check, and credit card transactions, bag product for customers, stock shelves, key returns, and greet customer. Worked From Home

Avon Products, Inc./ Nanny / Stay at home wife-Stafford, VA April 2013 to May 2014

Responsibilities

Sold Avon, and watched a friends 2 kids. I also stayed at home while I was Married. Senior Certified Teller

BB&T Bank-Manassas, VA

February 2008 to April 2013

Cash handling, process night drop bags, process package forwarding, preparing shipment, making deposits for clients, Vault Teller, TCR and TCD Teller, referring clients to open accounts, order supplies, run reports, put work orders in to get items

fixed, change orders for clients, and other duties when needed. Teller

Wachovia-Woodbridge, VA

April 2006 to February 2007

Cash handling, cashing checks, making deposits for clients, ATM Teller, back up Vault Teller, referring clients to open

accounts, and answering the phone when needed.

Education

High School Diploma

Forest Park High School - Woodbridge, VA

2002

Skills

• Microsoft Office Suite

• CSR

• Customer Care

• Customer Service

• Customer Support

Awards

Fraud Prevention Award

2010

I was giving the award for stopping Fraudulent checks from being cashed at my branch. The customer had came in many different times with different checks trying to cash them, and each time, I stopped him from being able to do so and reported the checks to the fraud department. At which point they awarded me with the Fraud Prevention Award.

Certifications and Licenses

Notary Public

May 2018 to May 2022

I am a Notary Public for the State for Florida

Assessments

Customer Focus & Orientation — Proficient

December 2019

Responding to customer situations with sensitivity. Full results: Proficient

Customer Focus & Orientation — Proficient

December 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient

Customer Focus & Orientation — Expert

November 2019

Responding to customer situations with sensitivity. Full results: Expert

Personality: Customer Service Fit — Familiar

December 2019

Measures the traits that are important for high-quality customer service. Full results: Familiar

Call Center Customer Service — Expert

January 2020

Applying customer service skills in a call center setting. Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

● Microsoft Office



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