Human Resources Administrator
Resume:
TAHNESIA GAYLE
********.*****@*****.*** LINKEDIN.COM/IN/TAHNESIA-GAYLE
PROFESSIONAL EXPERIENCE
United Methodists of Greater New Jersey Conference, Neptune, NJ Benefits Administrator
September 2023 – present
• Administer and enroll active and retired participants in health insurance and dental plans in a timely manner
• Oversee employee inquiries regarding benefits coverage, eligibility, LOA, waivers, and retirement
• Manage and maintain clergy appointments, compensation changes, and death notifications in various systems
• Process monthly billing to 500 local churches which include health, vision, dental, life, and property insurance
• Contact participants with past due balances to formulate payment plans and/or remittance
• Liaison with vendors relating to insurance and pension issues
• Update vendor files by reconciling invoices and identifying discrepancies to generate monthly check requests
• Execute internal audits to maintain accurate records and analyze data for review by senior management
• Attend monthly Board of Pensions & Health Benefits board meetings and assist in meetings and events as assigned K. Hovnanian Companies, LLC, Matawan, NJ
Temp HR/Organizational Development Coordinator
June 2022 – September 2022
• Directed recruiting efforts including job postings, resume screening, employee verifications, background and reference checks, I-9 verifications
• Leveraged pivot tables to analyze data
• Oversaw employee files and processed exit interviews
• Crafted training materials for monthly employee trainings Xtend Healthcare, Remote
Temp COVID-19 Vaccination Call Center Representative March 2021 – September 2021
• Acquired proficiency in reading scripts, and policies and procedures regarding confidential information
• Collaborated on consumer registration in the state provided online vaccination registration system
• Supervised scheduling wait times, scheduled vaccination appointments, referred consumers to additional resources, and other help lines both through interactive voice response and, if needed, through a warm handoff
• Recorded information in the online, secure client management system Woonam Elementary School, South Korea
Shanghai Gezhi High School, China
Native English Teacher
February 2019 – February 2021
August 2013 – May 2014
• Educated elementary school and high school students in English grammar and phonetics
• Emphasized critical thinking through small group activities
• Collaborated on quarterly and yearly educational goals
• Authored a curriculum to improve students’ conversational abilities
• Executed English Camps, English School Broadcasts, School Festivals, Test Creation, and ESL activities Declarations, Inc., Tinton Falls, NJ
Human Services Case Manager/Direct Support Professional August 2014 – January 2018
• Collaborated on the development, implementation, and documentation of Individual Rehabilitation Plans
• Engaged the consumer and his/her family in an initiative-taking manner to learn how each person wants to live
• Completed vehicle logs, and provided feedback to the Property Manager
• Provided transportation, counseling, recreational/socialization support, and crisis intervention services SKILLS
Certified Microsoft Word Associate & Expert, Certified Excel Associate & Expert, Certified PowerPoint, ChatGPT, HRIS EDUCATION
Bachelor of Arts – St. John’s University, Queens, NY, Psychology, 2013 Holt Computer Training, NJ – Certified Microsoft Office Specialist, 2023
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