Customer Service General Manager

Joseph Houston

***** ***** ****, *******, ** ****6

Phone: 239-***-****

***********@*****.***

Career Focus

Experienced professional with a proven track record in sales, who focuses on exceptional customer service while utilizing clear, succinct communication skills. CORE QUALIFICATIONS

• Leadership

• Customer Centric

• Results Oriented

• Dependable

• Effective Communication

• Coachable

• Project Management

• Sales

• Adept at Mastering New Concepts

WORK EXPERIENCE

2018 to 2024 Blue Sky Property Development & Management LLC. Naples, FL General Manager

• Construction project development & management

• Bookkeeping & budget adherence

• Managed sub-contractors and employees

• Performed various duties to solicit new client prospects

• Exemplified a high-level of customer service to maintain current customer base

• Contract negotiations

• Sold residential and commercial properties

2007 to 2018 Liberty Bailbonds Naples,FL

Founder & Owner

• Recruited, trained, coached and developed new employees

• Managed account receivables and account payables

• Payroll processing

• Created and maintained budgets

• Promoted a positive atmosphere for both employees and customers EDUCATION

• Florida A&M University

References Available Upon Request

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