Qa Analyst Test Automation
Resume:
DIEGI DAVIS
LEAD QA ANALYST
Summary:
Looking for a challenging and successful career where I can integrate my technical, analytical and skills.
Experienced in various domains Telecommunication, Point of Sale (POS), Ecom, Social Engineering, Educational systems, Financing and Billing
Experienced in developing and maintain overall test methodology and strategy, Documenting Test plans, Test cases and editing, executing Test cases and Test scripts Using Manual, Analyzed User Requirements and Technical Specifications.
Product-focused with excellent attention to details and quality, able to manage multiple testing tasks.
Worked with the development team to create test plans for enhancements and fixes on applications.
Experience in writing and executing Test Cases and Test Plans.
Have Experience in Defect Management including tracking and reporting bugs using HP ALM/Quality Center and thorough knowledge JIRA and QA.
Used multiple STLC tools like Jira and Tricentis qTest
Test Automation : Skilled in developing and maintaining automated test scripts using Tosca
Worked effectively in Agile Scrum teams to deliver high-quality projects.
Conducted comprehensive testing for the Verizon website and mobile application, ensuring functionality, usability, performance, pricing and promotions, discounts.
Experienced in mobile application testing utilizing cloud-based solutions
Skills:
Bug Reporting and Tracking: Jira
Proficient in SQL for Test Data Management from databases.
Platforms: Windows, iOS, Android
Experience in browser testing tools like Lambda test
Very good problem solving and analytical skills.
Very good in communication skills.
Good knowledge in Microsoft office (Word, Excel, PowerPoint, Visio)
Knowledge in embedded programming.
Experience in Manual Testing for application software, hand on experience in Test Automation.
SQL Developer Oracle SQL experience
Quality center and Jira.
qTest STLC
Experience with Agile and Waterfall Methodologies
Worked effectively in Agile Scrum teams to deliver high-quality projects.
Coordination Development and Testing activities
MS Office Excel and Google sheets
9 + years in Information Technology SDLC experience
Professional Experience:
Verizon Wireless (Telecom communication services) Columbus Ohio
Lead QA Analyst (HCL America) : RA, New Phone Plan Implementation project 10-Jan-2024 – Till Date
Roles and responsibilities
Global Choice Plan for Latin American Country Testing in Production and UAT
Testing Verizon business group Verizon wireless testing.
Worked effectively in Agile Scrum teams to deliver high-quality projects.
Conducted comprehensive testing for the Verizon website and mobile application, ensuring functionality, usability, performance, pricing and promotions, discounts.
Analyzed and synthesized business requirements to develop comprehensive test plans and cases, ensuring alignment with business objectives and project goals.
Created and executed test scenarios based on detailed requirements analysis, identifying potential issues and verifying that solutions met specified criteria
Collaborated with stakeholders to gather and clarify business requirements, translating them into actionable testing criteria and ensuring accurate coverage in test cases.
Documented and communicated test results and defect reports, providing insights to development teams and contributing to the iterative improvement of business processes.
Developed and implemented test automation scripts using Selenium, enhancing the efficiency and coverage of our testing processes
Designed and maintained automated test suites within the [specific industry test automation framework], ensuring alignment with project requirements and quality standards.
Testing perks and discounts applied properly associated to each user plans.
Worked in Radial and Qtest tools for data retrieval for UAT testing, specific to the project.
Dark prod testing
Testing new plan impact in another production systems like Tele sales, Retail, Dotcom, ACSS
Mobile app (My Verizon App) login and execute test cases from various devises using various mobile platforms like IOS and Android
Conducted comprehensive testing for the Verizon website and mobile application, ensuring functionality, usability, performance, pricing and promotions, discounts.
Worked with the development team to create test plans for enhancements and fixes on applications.
Performed functional, non-functional testing, and regression black box, manual testing.
Wrote clear and concise defect reports.
Pricing and Promotion testing, prior to every price change and promotion implementation
Develop and execute test cases for as per user story requirement for the plan change project.
Verizon Wireless (Telecom communication services) Columbus Ohio
Lead QA Analyst (Experis Manpower Group) : RA New Phone Plan Implementation project 27-Dec-2022 – 31-Dec-2023
Roles and responsibilities
New plan implementation project testing in UAT
Worked effectively in Agile Scrum teams to deliver high-quality projects.
Conducted comprehensive testing for the Verizon website and mobile application, ensuring functionality, usability, performance, pricing and promotions, discounts.
Analyzed and synthesized business requirements to develop comprehensive test plans and cases, ensuring alignment with business objectives and project goals.
Created and executed test scenarios based on detailed requirements analysis, identifying potential issues and verifying that solutions met specified criteria
Collaborated with stakeholders to gather and clarify business requirements, translating them into actionable testing criteria and ensuring accurate coverage in test cases.
Documented and communicated test results and defect reports, providing insights to development teams and contributing to the iterative improvement of business processes.
Developed and implemented test automation scripts using Selenium, enhancing the efficiency and coverage of our testing processes
Designed and maintained automated test suites within the [specific industry test automation framework], ensuring alignment with project requirements and quality standards.
Testing perks and discounts applied properly associated to each user plans.
T6 New Environment sanity testing
Dark prod testing
Testing new plan impact in another production systems like Tele sales, Retail, Dotcom, ACSS
Mobile app (My Verizon App) login and execute test cases from various devises using various mobile platforms like IOS and Android
Worked with the development team to create test plans for enhancements and fixes on applications.
Performed functional, non-functional testing, and regression black box, manual testing.
Wrote clear and concise defect reports.
Pricing and Promotion testing, prior to every price change and promotion implementation
Develop and execute test cases for as per user story requirement for the plan change project.
Worked in VDRT and DMD tools for data retrieval for UAT testing, specific to the project.
Verizon wireless (Telecom communication services) Columbus Ohio
Lead QA Test Engineer : RA Pricing and Promotion production 1-Jun-2022 – 26-Dec-2022
Roles and responsibilities
Dark testing in Verizon production system like Tele sales, Retail, Dotcom,ACSS for Verizon
Analyzed and synthesized business requirements to develop comprehensive test plans and cases, ensuring alignment with business objectives and project goals.
Created and executed test scenarios based on detailed requirements analysis, identifying potential issues and verifying that solutions met specified criteria
Collaborated with stakeholders to gather and clarify business requirements, translating them into actionable testing criteria and ensuring accurate coverage in test cases.
Documented and communicated test results and defect reports, providing insights to development teams and contributing to the iterative improvement of business processes.
Developed and implemented test automation scripts using Selenium, enhancing the efficiency and coverage of our testing processes
Designed and maintained automated test suites within the [specific industry test automation framework], ensuring alignment with project requirements and quality standards.
Billing and Invoicing system testing and in Production.
Testing various systems that comes under Revenue and Assurance (RA)
Pricing and Promotion testing, prior to every price change and promotion implementation
Logging in various device and application and execute test cases.
Work in Radio and Dial systems to support test cases.
Execute check out test cases and validate the device.
Users view the given media using either Android or iOS app
Mainly worked in Quality center and Jira for issue and bug tracking, reports.
Worked with the development team to create test plans for enhancements and fixes on applications.
Performed functional, non-functional testing, and regression black box, manual testing.
Wrote clear and concise defect reports.
AnA Infotainment (educational company) Columbus Ohio
QA Test Engineer 2-Dec-2019 – 29-May-2022
Roles and responsibilities
Users view the given media using either Android or iOS app and scanning the pages of the given booklet
Devised test cases for each user story from the given requirements.
Mainly worked in Quality center and Jira for issue and bug tracking, reports.
Worked with the development team to create test plans for enhancements and fixes on applications.
Performed functional, non-functional testing, and regression black box, manual testing.
Wrote clear and concise defect reports.
AnA is an educational company that specializes in producing AR visualizations, videos, audio, and diagrams distributed on a variety of subjects from astronomy to biology. Windows 10, android, iOS
Star Glaze Awards - Columbus Ohio
QA manual tester 2-Dec-2018 – 14-Nov-2019
Roles and responsibilities
Created for online portal for public to poll and select the best movie, best actor etc.
Product Compatibility testing, functional testing, performance testing, master data setup, techno functional support, regression testing of our web application created for online portal for public to poll and select the best movie, best actor etc.
Windows XP, Windows Vista, Windows 7, Windows 10, MS Excel, MS Word etc.
Note: 2009-2018 - I have relocated to USA from India after marriage, so again I started working.
Sutherland Global Services – Kochi, India
Technical Support Executive and QA associate 26-Sep-2008 – 14-Nov-2009
Roles and responsibilities
Installation/Un Installation/Up gradation/ Configuration of McAfee antivirus. Resolving product issues, Manual Testing.
Technical and functional support of McAfee Antivirus
Windows XP, Windows Vista, Windows 7
Rhydo Technologies – Kochi, India
Application Developer 01-Nov-2007 – 15-Mar-2008
Roles and responsibilities
Coding and testing of different functionalities of Global Energy Meter
GEM in the transformer monitors energy meter reading over an area using power line communication (PLC) and GSM.
GEM collect the information such as the total energy used, voltage over it, the status of power line between these energy meters using PLC and sent to a central control station(via GSM).
Education
METS School of Engineering - Calicut University - India
B.Tech in Electronics and communication – 2008
Visa
H4-EAD (USA, no sponsorship required)
Canada (Work Permit)
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