Customer Service Representative

KRISS FERNÁNDEZ

Miami, FL 331**-***-*** **** ***********@*****.***

Experience:

ARGO MANAGEMENT - Miami, FL

September 2022 - currently

Maintain high standards of customer service during high-volume, within a fast-paced operations. Fluent in Spanish and English

Customer Service Representative

PRC Industries Inc

February 2018 - September 2020

Attend to multiple calls assuring clients with servicing their accounts. Taking payments and answering questions to customer concerns. Fluent in Spanish and English Customer Service Representative

Education:

High School Diploma High School

Southwest High School - Miami, FL

2014 – 2018

SKILLS:

Technical skills: strong technical skills, such as proficiency in common software and communication tools, basic IT troubleshooting, and the ability to work with different types of devices.

Communication skills: able to communicate effectively with colleagues and clients, through written and electronic communication. Fluent in Spanish and English both written and verbal.

Organizational skills: able to stay organized and manage time and workload effectively. This includes the ability to prioritize tasks, meet deadlines, and track their progress on projects.

Collaboration skills: able to work effectively with others, good communication and teamwork skills.

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