Support Specialist Customer Service
Resume:
Christine Jones
Mesa, AZ *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Patient Care Technician
Community Bridges, Inc.-Mesa, AZ
August 2024 to September 2024
Intakes,vitals, blood glucose, bed checks,caring for patients, tele health Peer Support Specialist
Community Bridges, Inc.-Mesa, AZ
January 2024 to September 2024
1 on 1 patient monitoring, safety searches, property dispositions and tele meds Office Manager
Red's rooter plumbing and drain cleaning service-Phoenix, AZ August 2023 to January 2024
Answering phones, imputting customers information into computer system,dispatching calls,invoices, scheduling calls. Payments,end of day deposits and paperwork,filing Dispatcher
Apache Sands Service Center-Mesa, AZ
April 2015 to March 2016
Answering in boundaries calls and dispatching to the proper tow truck drivers or aaa vans to help clients with there vehicle,end of day paperwork, cleaning office,customer service, Education
Certification in Peer recovery support specialist
Just 1 life - Phoenix, AZ
October 2023 to October 2023
GED
Arizona department of education - Goodyear, AZ
June 2008 to June 2008
Skills
• Math
• Leadership team player (10+ years)
• Time managment (10+ years)
• Determined (10+ years)
• Group Therapy
• Crisis Intervention
• Individual / Group Counseling
• Mental Health Counseling
• Cash register
• Front desk
• Retail sales
• Office management
• Cash handling
• Leadership
• Driving
• Typing
• Customer service
• Conflict management
• Supervising experience
• Sales
• Schedule management
• Basic math
• Communication skills
• Restaurant experience
• Experience with children
• Spanish
• CPR
• First aid
• Computer skills
Languages
• English - Fluent
Certifications and Licenses
Peer recovery support specialist
October 2023 to Present
Peer support specialists are mental health workers who have had experience with a psychiatric disorder
—such as PTSD, depression, or addiction—and have been trained to counsel or assist others with that condition.
Driver's License
July 2021 to Present
Expires November 2050
First Aid Certification
February 2024 to Present
CPR Certification
February 2024 to Present
CPI Certification
February 2024 to Present
Assessments
Medical receptionist skills — Completed
December 2023
Managing physician schedules and maintaining accurate patient records Full results: Completed
Spreadsheets with Microsoft Excel — Completed
December 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Call center customer service — Proficient
December 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Cleaner fit — Proficient
December 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
December 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
December 2023
Responding to customer situations with sensitivity Full results: Proficient
Office manager — Completed
December 2023
Scheduling and budgeting
Full results: Completed
Customer service — Completed
December 2023
Identifying and resolving common customer issues
Full results: Completed
Delivery driver — Proficient
December 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have my 39 month mvr if required
Contact this candidate