Scrum Master Continuous Improvement
Resume:
Emmanuel Njong
Scrum Master
Seasoned Scrum Master with over 9 years of success in leading agile teams within the IT sector. I specialize in optimizing team dynamics and project delivery. My expertise extends to integrating DevOps practices, continuous integration, and continuous delivery, ensuring seamless project execution. With a strong foundation in servant leadership, I excel in conflict resolution and effective team facilitation, driving projects to successful outcomes by empowering team members to reach their full potential.
*********@*****.***
Minneapolis, MN
linkedin.com/in/emmanuel-t-
njong-a4725794
SKILLS
Agile Methodology Scrum Framework Sprint Planning Product Backlog Kanban Systems Process Improvement IT Project Management Software Development Stakeholder Engagement Requirements Gathering Data Analytics Risk Management Change Management Continuous Improvement Performance Metrics Digital Transformation System Integration Quality Assurance Business Analysis Resource Allocation Facilitation Skills Release Planning Cross-functional Team Leadership Agile Coaching Decision-Making Conflict Resolution Organizational Skills ACHIEVEMENTS
Agile Implementation Productivity Boost
Led the implementation of Agile practices, facilitating daily stand-ups, sprint planning, and retrospectives to ensure adherence to Agile principles, achieving a 25% improvement in time-to-market and a 20% increase in productivity.
Conflict Resolution Stakeholder Engagement
Resolved conflicts and facilitated collaboration among stakeholders in a high-pressure environment using active listening and mediation, enhancing team cohesion and reducing turnover by 20%, while improving employee satisfaction by 12%.
Lean Implementation Cost Reduction
Streamlined team workflow by auditing processes, identifying inefficiencies, and applying Lean principles, which cut project cycle times by 35% and reduced defect rates by 18%, leading to significant organizational cost savings.
Team Development Team Efficiency
Mentored junior members of the team to improve their Agile proficiency through individualised coaching and workshops, which resulted in increased team cohesion and a f45% improvement in their project delivery capabilities.
WORK EXPERIENCE
Scrum Master
Wells Fargo
03/2022 - Present, Minneapolis, MN
Facilitate seamless application onboarding to centralised management systems, guide teams through complex business process analyses, and drive the implementation of improvements aligned with agile methodologies. Lead continuous improvement efforts through effective facilitation of retrospectives and metric-based evaluations, pinpointing successes and areas for improvement to optimise team dynamics and outcomes. Actively identify and resolve impediments, ensuring team focus on sprint goals by leveraging modern IT advancements and optimal resource allocation, enhancing productivity, and adhering to timelines. Assess and mentor teams on increasing Scrum maturity and creating bespoke initiatives that elevate practices to advanced levels, directly correlating with enhanced organisational performance. Coach teams on adhering to Agile principles within various frameworks, such as Kanban and SAFe, ensuring best practices are understood and implemented, and fostering a culture of agile excellence. Maintain robust collaboration with senior management and cross-functional stakeholders, ensuring strategic alignment and effective communication to facilitate successful project deliveries. Responsibilities
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WORK EXPERIENCE
Scrum Master Project Manager
Presbyterian Homes and Services
03/2020 - 02/2022, Roseville, MN
Spearheaded the adoption of Access Control Solutions by guiding application teams through detailed discovery processes, subsequently overseeing the execution of strategic technical adjustments. Worked closely with information security SMEs and application developers to integrate robust security measures, thereby improving project outcomes and compliance standards.
Successfully facilitated daily scrum meetings, sprint planning, reviews, and retrospectives, fostering a collaborative team environment that consistently met project timelines and objectives. Enhanced team dynamics and productivity by leading conflict resolution and communication strategies, ensuring seamless coordination across all project phases.
Identified and swiftly removed obstacles impeding team progress, ensuring a laser focus on achieving sprint goals and enhancing overall team efficiency.
Assessed and significantly improved the Scrum maturity of the team, implementing targeted mentoring programmes to elevate the organisation's Agile capabilities and practices.
PREVIOUS WORK EXPERIENCE
Scrum Master - Securian Financial (11/2019 - 03/2022) Minneapolis, USA
Scrum Master - Abu Dhabi Food Control Authority (07/2014 - 09/2019) Al Ain, UAE
Scrum Master Cloud Support - Shenzhen International Trading (12/2013 - 05/2014) Shenzhen, China
Oracle Database Support - Edison Long Logistic Company (09/2009 - 12/2013) Shenzhen, China
Project Coordinator/Oracle DatabaseSupport - BUNS Construction, Inc. (09/2006 - 07/2009) Yaoundé, Cameroon
EDUCATION
Bachelor’s Degree in Cyber Security (In Progress)
Arizona State University
2024, Tempe, AZ
Major in Business Information Security
BA Law (LLB)
University of Yaounde II (SOA)
Soa, Cameroon
Major in English Private Law
TECHNICAL SKILLS
Core Skills ● Jira ● Confluence ● Gitlab for Devops ● Kanban and SAFe Responsibilities
Courses
Courses
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