Service Specialist
Resume:
Dennis Carr
Service Specialist
Aurora, IL 60504
**********@*******.***
630-***-**** Home
630-***-**** Mobile
Objective
To secure a challenging position that utilizes past work experiences, as well as affords me new challenges. As a motivated and dependable professional; I would like to work in an environment which
allows me to continuously learn and be productive in a team setting. Authorized to work in the US for any employer
Work Experience
Parts Driver – HVAC
Air-Rite Heating & Cooling, Inc – Naperville, IL
August 2023 to Present
Coordinate pickup and delivery needs with the Parts Manager and other department staff. Load parts, ladders and materials securely.
Keep a accurate log of daily deliveries and pickups.
Conduct deliveries in a safe and timely manner.
Verify invoices to parts being delivered and picked up.
Pick up ticket book and payment information from technician.
Assist technician with ladders and parts when necessary.
Return core and warranty parts to warehouse.
Maintain inventory of vehicles and maintenance of warehouse (take out the trash, break down boxes for recycling, run the magnet on driveway to remove nails, debris, etc).
Transportation Specialist
Access Information Management - Bartlett, IL
September 2018 to August 2023
Responsible for the safe and legal delivery and pick up of critical client documents & media in a timely, courteous and professional manner. Loading, unloading materials as required at both company and client locations with the use of a handcart without assistance. Process all types of daily incoming work orders from Client Services; scan barcodes and locations. Shred and destroy documents per request.
Route Driver
Canteen Vending Company - Bloomingdale, IL
April 2018 to September 2018
Drive Class C truck over an established vending drop route to deliver vending products.
Operate electric-powered pallet jack and handcarts to load and unload truck for delivery.
Lift 50 lbs. on a consistent basis.
Work independently, unsupervised and responsible for completion of route.
Accountable for all receipts of goods, invoices, delivery tickets, cash received and products. Provide excellent customer service to customers.
Office Cleaner
Paragon International - Midwest, IA
March 2017 to August 2018
Nightly duties included emptying waste paper baskets and garbage cans; damp mopping, sanitizing counter tops, toilets and sinks. Vacuuming carpets.
Service Coordinator/Dispatcher
AVI Systems, Inc - Arlington Heights, IL
2008 to 2017
Coordinate day-to-day operations in the service department and provide customer service, AV Troubleshooting;
Generate service orders, quotes and invoices.
Provide service orders to technicians and vendors.
Schedule and Dispatch service technicians.
Facilitate equipment repairs and cost estimates.
System Support Tech
United Visual, Inc - Itasca, IL
June 2006 to March 2008
Responsible for Systems Warehouse and On-Site Delivery of tools and materials. Manage inventory for Design Integration, Pre-Assembly and Fabrication. Receiving, stocking and coordinating job orders.
Audio Visual Tech
United Visual, Inc. - Itasca, IL
February 2002 to June 2006
Provide Audio Visual and Technical Support.
Responsibilities included delivery and pick-ups of AV equipment. Complete set-ups and tear-down of audio and video equipment as needed.
In-House AV Coordinator and Support Technician at the Midwest Airlines Center, Pheasant Run Resort and various other hotels.
Maintained business office, generated pricing and accounting reports weekly.
Company Driver / Shipping and Receiving
Swiderski Electronics - Itasca, IL
March 1993 to January 2002
Responsibilities included scheduling deliveries for the Rental, Sales and
Service Departments.
Daily delivery routes in Chicago, Indiana and Wisconsin.
Lifting and transporting packages up to 150 lbs.
Shipping and Receiving UPS and Federal Express packages.
Duties included vehicle maintenance and occasional executive chauffeur.
Mailroom Clerk (Courier)
Lake Shore National Bank - Chicago, IL
1991 to 1993
Responsibilities included daily deliveries to Banks, Brokerage Firms and
Law Offices.
Sorting and delivering interoffice mail.
Picking up and posting outgoing mail.
Shipping and Receiving.
Education
Dunbar Vocational High School - Chicago, IL 1983
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