Banquet Manager Event Coordinator

MARIE JEAN-FRANCOIS

**** ** ** ***** ****** City, FL 33328 954-***-**** ********@*****.***

Skills Summary

A sophisticated and dynamic Banquet Manager with over 10 years of expertise in maximizing customer satistaction, meticulous event planning, and cutting-edge cuisine trends. Proven ability to manage large-scale events and coordinate cross-functional teams. Ensuring every event delivers memorable experiences. Along with my excellent communication skills due to my degree, I can speak in multiple languages.

Experience

Signature Grand

Banquet Manager/Event Coordinator 06/2021 – 02/2024

As the Banquet Manager my main responsibility is to oversee and ensure that everything from the event to the employees are in order. Also, that the host is satisfied with the outcome of their event. I would direct and supervise my team of servers and work closely with the head chefs in the kitchen. Making sure that the planning, set up, food and executions are all correct and in line. After I will direct my servers and set up to begin the breakdown of everything and get things ready for the next event. Lastly, I will ensure that the business will be closed and locked down properly.

Banquet Captain/Maître D 06/2013 – 05/2021

As the Banquet Captain/Maitre D I would ensure that everything for the event is taken care of and doe correctly. Woking right under the Manager I will be the liaison between the servers, kitchen and the guest. Checking all corners from the vent, the food and the decorations and vendors I make sure the event runs smoothly. Along with making sure that the host is satisfied with the outcome of everything. After, I will direct the servers and set up to commence the breakdown of everything to get ready for the next event.

Hilton Fort Lauderdale Beach Resort

Banquet Server 07/2016 – 02/2021

Our main responsibility is to give the guest the best service. Some of our duties were setting tables up with utensils, butter, and other necessary things needed for the guests. We would serve the guests their 4-5 course meal, appetizers if any, water and anything else they needed. After the party is finished, we clean up after the guests and the room then set-up for the next party tomorrow if any. Having different events like weddings, quinces, bar mitzvah’s, holiday events and prom we were assigned to do different things when it comes to decorating. We would fold napkins into styles, set tables up for presentation, helping with weddings as in opening doors, help the bridal party get ready, and bartend teen parties and etc.

Signature Grand

Banquet Server 03/2001 – 06/2013

Our main responsibility is to give the guest the best service. Some of our duties were setting tables up with utensils, butter, and other necessary things needed for the guests. We would serve the guests their 4-5 course meal, appetizers if any, water and anything else they needed. After the party is finished, we clean up after the guests and the room then set-up for the next party tomorrow if any. Having different events like weddings, quinces, bar mitzvah’s, holiday events and prom we were assigned to do different things when it comes to decorating. We would fold napkins into styles, set tables up for presentation, helping with weddings as in opening doors, help the bridal party get ready, and bartend teen parties and etc.

American Express Presort Department

Mail Sorter 08/2000 – 01/2001

My main responsibilities were sorting, reviewing, and processing inbound mail for distribution. I would organize mail both manually and with mail processing machines to ensure that packages are delivered correctly. Required to receive incoming mail, inspect packages, and prepare mail for distribution. I would also be required to operate the mail processing machines and manage the inventory of the mailroom.

Publix

Cashier 07/1998 – 07/2000

Cape Cod Cricket Lane Sportswear

Administrative Assistant 06/1997- 06/1998

Marshall’s

Cashier/Customer Service 02/1996 – 12/1996

Education

1985 Miami Jackson Senior High: High School Diploma

1992 Miami Dade College: Associate in Science – Travel and Tourism

2006 Florida Metropolitan University: Associate Degree – Medical Billing and Coding

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