Customer Service Reresesntative.
Resume:
Lesley Jimenez
Customer Service Associate
Dinuba, CA 93618
*******************@***********.***
Customer service professional with extensive experience with customer interface. Dedicated to maintain customer satisfaction and contribute to company success. Authorized to work in the US for any employer
Work Experience
Delivery Driver
Door dash - Dinuba, CA
November 2019 to Present
Accept orders via app on cell phone. Drive to location of establishment retrieve order, ensure all items and amounts ordered are correct. confirm order on app. retrieve directions to delivery address. deliver items notify customer proof of delivery via text call or picture. General Cleaner
Homeaglow Freelance Cleaning - Fresno, CA
September 2022 to February 2023
Standard and deep cleaning services.
In Common areas
Wiping down mirrors and glass surfaces/ furniture
Vacuuming/cleaning floors
General dusting of all surfaces
Warehouse Order Processor
Exact Staffing Agency - Fresno, CA
February 2022 to July 2022
Daily tasks include filling orders for replenishment of items for retailer. pick items from bins. ensuring accuracy of specific items and amount of items requested by retailer. Other general warehouse duties.
Order Processor
Best Buy Distribution - Dinuba, CA
September 2015 to August 2019
Prepare store orders by retrieving and preparing items for shipment to stores using computer software by means of handheld scanners and Gladiators. Assisted Supervisors with any tasks needed completed. At all times following safety regulation
protocol.
Production Associate
Spherion Staffing - Visalia, CA
July 2014 to December 2014
Operate machinery used in the production process, or assist machine operators. Examine products to verify conformance to quality standards. Lift finished products, and packed items, manually or using hoists. Completed work orders for product until orders are complete. Cleaned and maintained work area to comply with safety regulations. Education
GED
Visalia Adult School - Visalia, CA
Skills
• Self motivated, assertive, able to learn new procedures and methods quickly Experience in managing fellow employees with instruction of daily tasks Dependable (5 years)
• Can work without supervision, Able to work under pressure and meet deadlines, Attention to detail. Organized and able to multi-task effectively (5 years)
• Delivery Driver Experience (4 years)
• Warehouse Experience (8 years)
• Packaging (5 years)
• Order Picking (5 years)
• Merchandising (2 years)
• Customer service (10+ years)
• Clerical experience (8 years)
• Order Picker (5 years)
• Load & Unload (1 year)
• Materials Handling (5 years)
• RF Scanner (5 years)
• Warehouse/ distribution Safety protocol procedures. Handling of hazmat material. (4 years)
• Driving
• Customer service
• Cash handling
• Load & unload
• Clerical experience
• Cake decorating
• Restaurant experience
• POS
Certifications and Licenses
Non-CDL Class C
California Driver License
July 2022 to July 2027
Assessments
Call center customer service — Proficient
December 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Self employed as an Independent Contractor since 2019. Delivery driver.
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