Customer Service Information Systems

Albino Rodriguez IV

**** **** **., ********, ** 956-***-**** ******.***********@*****.***

PROFESSIONAL SUMMARY

Dedicated and highly organized individual with a Bachelor’s degree in Information Systems and currently pursuing a Master’s in Business Administration with a specialization in Data Analysis. Experienced in customer service, and in various programming languages and software applications. A passionate team player and problem-solver with strong leadership and analytical skills developed through academic and athletic experiences.

EDUCATION

Master of Business Administration (MBA) - Specialization in Data Analysis

University of Rio Grande Valley, Edinburg, TX

Expected Graduation: August 2025

Bachelor’s in information systems

University of Rio Grande Valley, Edinburg, TX

Graduated: May 2024

High School Diploma

Edcouch-Elsa Early College High School, Edcouch, TX

Graduated: June 2020

PROFESSIONAL EXPERIENCE

Cashier

Burger King, Weslaco, TX

Dec 2020 – March 2021

- Provided excellent customer service, ensuring fast and accurate transactions.

- Managed cash, processed payments, and maintained cleanliness in the front-end area.

Driver

VOLT Driver, Edinburg, TX

Oct 2022 – Oct 2024

- Safely operated vehicles, ensuring timely delivery and exceptional customer interactions.

Life Insurance Agent

Remote Work

Sep 2024 – current

-Called leads and spoke with clients setting up presentations to sell policies.

TECHNICAL SKILLS

- Programming Languages: Java, Python, SQL

- Software: Microsoft Word, Excel, PowerPoint

- Additional Skills: Cashier Operations, Bilingual (English/Spanish)

ATHLETIC & LEADERSHIP INVOLVEMENT

UTRGV Track & Field Team

- Competed as a runner at the university level, maintaining physical discipline and teamwork.

Edcouch-Elsa Track & Field and Cross Country Teams

- Four-year runner for both teams.

- Achievements include:

- 1st place district finish in varsity cross country (2019)

- 1st place district finish in varsity track & field

- Two-time state qualifier in cross country

HONORS & AWARDS

- 1st Place District - Varsity Cross Country (2019)

- 1st Place District - Varsity Track & Field

- 2x State Qualifier in Cross Country

ACTIVITIES & HOBBIES

- Running 5K races

- Gaming

- Fitness and training

REFERENCES

Juan Aguinaga- Coach

956-***-****

Brenda Codallo-Athletic Advisor

786-***-****

Gerardo Leyva-Volt Manager

956-***-****

Contact this candidate