Service Representative Patient
Resume:
Chelsea Haverstock
Massena, NY
********************@*****.***
Work Experience
Waitress
Highland restaurant - Massena, NY
June 2023 to Present
Greet and seat customers with a pleasant approach. Obtain drink and food order from customer and then put it into the POS system correctly. Serve the food and wait on tables. Then calculate their check and take correct payment.
Patient Service Representative
First Care Urgent Care - Hopkinsville, KY
April 2020 to December 2022
My job was to greet all incoming patients. Verify was appointment/ service they were there to be registered for. Obtain patients current personal information, including insurance information and insurance card. Verifying the insurance through our state system. Collecting any copay at time of service. Communicate with Dr and other staff about the patient and further schedule check ups or X-rays/ hospital visits.
Lead Patient Access Representative
Adirondack Health - Saranac Lake, NY
January 2018 to December 2020
My job was to train onboarding employees, over see current employees, make employee schedules. On top of also having to register patients and run switch board. I learned a lot here, as they gave me the knowledge to train and retrain our staff.
Education
High school diploma
Saint Regis Falls Central School - Saint Regis Falls, NY September 2003 to June 2015
Skills
• POS
• Hospital Experience
• Employee Orientation
• Serving Experience
• Healthcare management
• Customer service
• Computer skills
• Microsoft Outlook
• Communication skills
• Administrative experience
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