High School Technical Support

Abdul Karimi

SACRAMENTO CA *****

****************@*****.*** 916-***-****

SUMMARY

To obtain a relevant position where I am able to utilize my knowledge and skill set and continue its growth as well as to help further my career in the biomedical/mechanical and electrical Field. SKILLS

• Installation of Windows, MacOS

• Installation of MS Office

• MS Office Package

• Troubleshooting Hardware & Software

• Installation of printers

WORK EXPERIENCE

VTC/Network Specialist (night shift)

Global Technology – Kabul, Afghanistan 2015- 2018

• Installation and maintenance: Install, configure, and maintain VTC endpoints, applications, and system software.

• Troubleshooting: Troubleshoot and repair hardware and network connectivity issues.

• Monitor system performance and ensure availability and reliability.

• Perform routine performance testing to ensure equipment functions properly. AV/VTC Support

IAPWS – Kabul, Afghanistan 2018-2021

• Identify and resolve issues with hardware, software, networks, and systems.

• Set up and configure computer hardware, operating systems, and applications.

• Provide technical support to clients and employees, either in person, over the phone, or remotely.

• Teach employees how to use software and hardware. EDUCATION

Social science, Geography

Edrak University, Kabul, Afghanistan 2013-2017

High School

Ghulam Haider Khan High School, 2013

• Hardware Diagnostics and Repair

• Software Diagnostics

• Shared Folders

• Caballing

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