Customer Service Representative

June ****-Sept ****

Oct. ****- July ****

Aug. **21-Jan. 2022

Jan 2022- Current

Raven Turner

**** ******* ***** *** *******, GA 30909

803-***-**** • **************@*****.***

Objective

Exceptionally detailed, organized, highly accurate business professional with a unique to successfully manage multiple task at once. Hard working, eager to explore new work opportunities and environments. Looking forward to launching a successful career with an organization that will capitalize on customer service skills.

Work Experience

Customer Service Representative

Teleperformance Augusta, GA

1. • Strong Communication Skills

2. • Good Multitasking Skills

3. • Helping/working with others via phone or PC to assist others. 4. • Ability to work as a team

5. • Ability to use positive language

6. • Ability to overcome any type of calls

Scheduler

Logisticare Atlanta, GA

1. • Assist with daily appointment reports

2. • Resolve issues with patient and appointment status. 3. • Assist with cancellation documentation

Online Order Processor

URBN Augusta, GA 30906

1. • processing payments over the phone via online website. 2. • card/check transactions

3. • online order modifications, tracking information, and placing orders via phone

Debt Collector

Transworld Systems Inc

1. • Assist customers with overdue balances on accounts. 2. • Bill Insurance Information As Needed

3. • card/ check transactions

Aug 2023 - Current

Aug 2014-June 2018

Education

Clinical Medical Assistant Program

Miller-Motte

Midland Valley High School

1. Graduated with a 3.6 GPA.

2. High School Diploma

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