Hello
I’m Austin J. Taylor
Port Washington, WI 53074
*******@*****.***
Skills
● Customer service.
● Easy to bond with others and create healthy relationships between myself and coworkers/clients.
● Can learn quickly on the job.
● Can work independently and knows how to communicate with people to get tasks done.
● Experience with Microsoft Word, Powerpoint and Excel, as well as other social apps such as Zoom, Skype and Kaltura.
● Leadership skills such as time management, setting and reaching goals, and treating others with respect.
Experience
October 2023 - Current
Dynamic Family Solutions, Green Bay - Intern
● Formulating client notes and treatment plans using My Clients Plus and Jituzu.
● Answering emails and phone calls to stay up to date with clients.
● Working in individual and group sessions to help those suffering from poor mental health, addiction, and rehabilitation of sex offenders.
● Meeting with other professionals and agents to discuss treatment goals and successes, as well as needed improvements.
September 2022 - August, 2024
Feith Family YMCA, Port Washington - Supervisor/Instructor
● Taught classes ranging from arts and crafts to life skills.
● Supervised the pool as Head Lifeguard.
● Filled out evaluations and reports ranging in subjects from maintenance to customer care.
● Worked to ensure a safe and fun environment for staff and patrons. July 2021 - July, 2022
Flipside Cafe and Grill, Grafton - Buser/Dishwasher/Prep/Server 2
● Prepped food in accordance with ServSafe guidelines.
● Washed dishes and distributed them where needed.
● Cleaned and wiped down tables, general customer service.
● Took orders, followed up with tables and demonstrated exemplary customer service. August 2017 - March 2020
University of Wisconsin-Milwaukee Restaurant Operations, Milwaukee - Supervisor
● Supervised and oversaw the tasks of coworkers.
● Interacted with customers to provide the best experience possible.
● Ordered food and other supplies from online vendors. November 2019 - March 2020
Wiebusch and Nicholson Center for Autism, Pewaukeee - Behavioral Technician
● Recorded data on child behavior to map out a treatment plan for individual children.
● Interacted with the families of the children to ensure successful communication with clients.
● Interacted with the children extensively in a safe and controlled environment. Education
September 2016 - May 2021
University of Wisconsin-Milwaukee, Milwaukee - Bachelor of the Arts: Psychology Coursework included video calling, spreadsheets, online PDF files, and other technological work. Exceptional reading and writing skills were honed, along with an ability to use spreadsheets and conduct experiments that follow FDA guidelines.
October 2021 - November, 2024
Walden University-Minneapolis, Minnesota - Clinical Mental Health Counseling Coursework involves working with other people in group projects, having great time management skills, an ability to write at an exemplary level, and being able to read and retain high volumes of information. Internship included 700 hours of direct and indirect hours, supervised by professionals in the field.
Certifications
● ServSafe National Restaurant Association Certification.
● Lifeguarding with CPR/AED for Professional Rescuers and First Aid Certification.
● Red Cross Disaster Mental Health Certification.