Customer Service Representative
Resume:
***********@*****.***
Maplewood, MN *****
Skills:
Product and Service
Sales Driven
Customer Service
Product Knowledge
Great Communicator
Team Player
Bachelor of Science:
Design Technology with an Emphasis in Graphic Design
Bemidji State University
Bemidji, MN
Aaron Erie
Summary:
Personable and dedicated Customer Service/Sales Representative with extensive experience in grocery and photography industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Experience:
Kowalski's Markets - Customer Service Representative
White Bear Lake, MN
03/2016 - Current
Developed strong relationships with customers by providing personalized assistance and support.
Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Mentored new employees on procedures and policies to maximize team performance.
Increased customer satisfaction by effectively answering questions, suggesting effective solutions and resolving issues quickly.
Joy Cards Unlimited LLC - Artist/Photographer - Sales
Maplewood, MN
05/2001 – Current
Transformed artistic concepts into prints, canvas prints and greeting cards that reflected my artistic vision and expertise.
Generated sales at retail level by marketing, prospecting leads, and negotiating advantageous deals with buyers at art shows and shopping outlets.
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