Lamont Warren
Phone: 773-***-**** Email: **********@*****.*** Chicago, IL 60616
Objective:
A dedicated and results-driven professional with 15 years of experience in data entry, guest operations supervision, and team leadership. Seeking a challenging opportunity to leverage my skills and expertise in a dynamic work environment.
Experience:
Shipt Shopper
February 2022 - Present
Provided accurate and timely shopping and delivery services to meet customer needs
Ensured high customer satisfaction through clear communication and attention to detail
Maintained knowledge of various store layouts to optimize shopping efficiency
Data Entry Specialist – Dearborn Group
2022 - 2023
Entered and verified data accurately into company database systems
Conducted quality checks to ensure data integrity and consistency
Assisted with data cleanup and organization projects
Guest Operations Supervisor – Museum of Science and Industry
2015 - 2022
Managed guest services team and ensured exceptional visitor experiences
Oversaw daily operations of ticketing admissions and guest inquiries
Developed and implemented training programs for guest services staff
Collaborated with other departments to coordinate special events and exhibits
Sales Support Coordinator – Party City
2007 - 2009
Provided administrative and operational support to the sales team
Assisted with inventory management and stock replenishment to ensure product availability
Coordinated sales promotions and ensured accurate placement of promotional materials
Delivered excellent customer service and resolved sales-related inquiries
Conducted damage and quality control checks for all store merchandise
Presentation Team Lead – Target
2007 - 2015
Led a team of 10-20 in executing merchandising strategies to maintain store presentation standards
Trained and mentored team members on product placement and visual merchandising techniques
Ensured timely and accurate execution of promotional displays and signage
Skills:
Data Entry
Customer Service
Team Leadership
Attention to Detail
Event Coordination
Inventory Management
Quality Control