Customer Service Cyber Security
Resume:
Citlali Rosas
**** ******** ****** *******, ** **324
**********@*****.***
Obtain a responsible employment opportunity that will allow me to make the most of my education and experience while significantly contributing to the company's success.
Specialized Skills
● Customer Service
● Time management
● Problem-solving
● Hardware and software installation and troubleshooting
● Computer and device maintenance
● Basic Networking (CISCO IOS Environment)
Certifications
● OSHA 10-Hour Certified
● CompTIA A+ Certified
● Cisco Academy Certificates
IT Essentials
Networking Essentials
Introduction to Cybersecurity
Cyber Security Essentials
● Red Hat Academy Certificates
System Administrator I & II: Linux
Enterprise Linux Automation with Ansible
OpenStack Administrator I
OpenShift I: Container & Kubemtes
● AWS Cloud Foundation Certification
● Linkedin Learning Certification
1
Education
Hammond Central High School, Hammond IN
Core40 Diploma, Expected 06/2025
● Automotive Service - Area Career Center (Currently)
● IT Operations Program - Area Career Center
● Dual College Credits - Ivy Tech Community College
Computing Logic
Informatics Fundamentals
IT Support Essentials I & II
Introduction to Networking
Cybersecurity/Information Assurance
Languages
● English
● Spanish
Job Experience
● Cielito Lindo Cafe - Barista/Cashier (Employed)
● School City of Hammond - Sub Technology (Internship) 2
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