Customer Service Self Employed

**************@*****.*** 573-***-**** Moberly, MO 65270

PROFESSIONAL SUMMARY

Ambitious and driven to thrive in customer service by offering 13 years of experience. I'm self employed, highly motivated, results-oriented, self-starter prepared to make an immediate impact. Able too manage time effectively, meet project deadlines, and work independently. WORK HISTORY

Lash Technician. Moberly, MO

Self-employeed 07/2021 - Current

Waitress. Moberly/Columbia, MO

Golden Corral 01/2011 - 04/2022

SKILLS

EDUCATION

Moberly Area Community

College

Moberly, MO

Some College (No Degree):

General Education

Paul Mitchell The School

-Columbia

Columbia, MO

Esthetician : Skin & Lash

Extensions

Moberly Area Community

College

Mexico, MO

Phlebotomist : Certified

Phlebotomy Technician

National Laser Institute

Dallas, TX

● Manage scheduling for each individual customer.

● Actively listen to the customers, vision and questions. Encouraged repeat business based on quality of service and strength of client relationships.

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Followed correct processes to apply lash extensions to clients' natural lashes.

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Followed strict safety standards to protect clients from injury or infection.

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Addressed client questions, concerns and requests directly for maximum satisfaction.

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Created unique looks matching individual client preferences and budgets.

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Utilized exceptional customer service skills throughout lash consultations and services.

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● Educated clients on how to clean and maintain lash extensions. Kept workspace clean, organized and well-stocked for upcoming appointments.

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● Answered phone calls and emails to schedule client appointments. Answered customer questions about products and services, helped locate merchandise, and promoted key items.

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Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

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Dedicated to staying

consistent, reliable, and

efficient.

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Tolerant and patient in

difficult situations.

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Understanding of time

sensitivity.

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Focused on rapid service

development.

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● Motivated team player.

● Determined to improve daily.

Autumn Rhodes

Cashier . Moberly, MO

Lowe's 02/2010 - 08/2010

REFERENCES:

Where: Golden Corral

Phone Number: 573-***-****

Address: 3421 Clark Ln, Columbia, MO 65202

Where: National Laser Institute

Phone Number: 1-214-***-****

Address: 3850 W Northwest Hwy, Dallas, TX 75220

Where: RJD INC

Phone Number: 660-***-****

Address: 541 W Coates St #103, Moberly, MO 65270

07/2020

Laser Technician : Licensed Laser

Technician

Northeast R-IV

Cairo, MO

05/2009

High School Diploma

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

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Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.

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● Bussed and reset tables.

● Used cash registers and credit card machines to cash out customers. Stayed up-to-date on menu changes to offer current and accurate information.

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Kept server areas clean and stocked during service hours to increase efficiency while working tables.

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Restocked, arranged and organized merchandise in front lanes to drive product sales.

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Helped ocustomers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

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Processed POS transactions, including checks, cash and credit purchases or refunds.

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● Name: Ellie Johnson

● Name: Shanna Fletcher, Clinical Laser Trainer

● Name: Haylee Edward's, House manager for independent living

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