Zarya Wren
Woodbridge, VA *****
*******@*****.***
I’m confident in my costumer service and the ability to work well with others. I would say my biggest strengths for this opportunity is my ability to work quickly and thoroughly. I tend to require the need to over prefect things so because of that I like to keep a clean and well managed environment. I believe a good team starts with a good leader, a guide to help them not only better they’re set skills but the team as a whole.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Steward
UnCruise Adventures-Juneau, AK
August 2024 to Present
Server
Yellowstone National Park-Wyoming, MI
April 2024 to July 2024
Server
Rigden farm senior living-Fort Collins, CO
March 2024 to April 2024
Server
American Cruise Lines
June 2023 to March 2024
Server
Red Robin-Woodbridge-VA
November 2023 to January 2024
Hostess
The Cheesecake Factory-Woodbridge, VA
January 2023 to June 2023
Welcome guest with a positive attitude and divine customer service, greet guests and seat them in a comfortable and friendly environment, ensure everyone's needs are met throughout their whole experience. Janitorial duties include cleaning menus thoroughly in between usage, practicing occupational health and safety protocols, restocking toiletries, replacement of garbage bags and disposal of it in dumpster approximately every 15 minutes following health and safety procedures. Throughly making sure everything is sanitized before returning to desk. Very efficient phone etiquette, Catering to others and respecting their needs and feelings. Excellent written and verbal communication skills. Multi- tasking and time-management skills, with the ability to prioritize tasks. Ensuring booking information are input accurately into the reservation system, and maintain and update seating availability on digital booking platforms.
Sales Associate
Tri-State Fireworks-Woodbridge-VA
June 2022 to July 2022
Organizing and pricing over 400 pieces of merchandise. Cleaning and organizing regularly following safety precautions. Attending to customers and providing information for all their needs. Cash handling and maintenance on digital register devices. Ringing customers up in a time friendly manner and ensuring the customer is satisfied with their experience.
Customer Service and Sales
BonChon Chicken-Woodbridge-VA
May 2021 to June 2022
Delivering great customer service and support throughout all our guests. Cash handling and phone etiquette. Taking down orders efficiently in a fast and loud environment. Janitorial cleaning includes mopping whole front of store and bathrooms, taking garbage out and sanitizing regularly. Restocking 45 plus lbs of merchandise daily. Delivering food outside to to-go customers. Receiving promotions for exceeding my job duties
Customer Service and Sales
Jo-Ann Fabric and Craft-Stores-Virginia
November 2020 to April 2021
Registers sales on a cash register by scanning items, itemizing and totaling customers purchases. Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed. Resolving customer issues and answering questions. Stocking merchandise and positioning shelves, cash handling and great customer service satisfaction provided, janitorial cleaning includes mopping and cleaning restrooms, cleaning office and break room. Sanitizing carts and register. Assisting customers to where they can find the product they are looking for in the exact location. Great customer service recognized and rewarded with bonuses. Education
College in General educational development in Business Management Northern Virginia Community College - Woodbridge, VA August 2021 to August 2022
High school diploma
C.D. Hylton High School - Woodbridge, VA
August 2017 to April 2021
Skills
• Restaurant experience
• Communication skills
• Host/hostess experience
• Customer service
• Phone etiquette
• Food service
• Hospitality
• Guest services
• Cash handling
• Janitorial experience
• Motivational team member
• Fast worker
• Hard worker
• Serving Experience
• Wine knowledge
• Hospitality
• Food safety
• Hotel experience
• Guest services
• Serving
• Sales
• Restaurant experience
• Customer service
• Food handling
• Time management
• Communication skills
• Cash register
• Hotel experience
• Cash handling
• Guest services
• Hospitality
• Restaurant experience
• Serving
• Customer service
• Food handling
• Retail sales
• Pricing
• Food Service
• Caregiving
• Senior care
• Home care
• Merchandising
• Camp