Customer Service Quality

WILBUR VANOSTRAND

**** ** *** *** *** B Whitney Point, NY 13862 607-***-**** ******************@*****.***

SUMMARY:

Over 20 years’ experience in landscaping. Passionate about providing quality customer service and ensuring a quality experience.

EXPERIENCE / SKILLS:

Landscaping–

Gathered and removed litter.

Used hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes.

Operated vehicles or powered equipment, such as mowers, tractors, twin-axle vehicles, snow blowers, chainsaws, electric clippers, sod cutters, or pruning saws.

Watered lawns, trees, or plants, using portable sprinkler systems, hoses, or watering cans.

Pruned or trimmed trees, shrubs, or hedges, using shears, pruners, or chain saws.

Cared for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls.

Followed planned landscaping designs to determine where to lay sod, sow grass, or plant flowers or foliage.

Trimmed or picked flowers and cleaned flower beds.

Attached wires from planted trees to support stakes.

Planted seeds, bulbs, foliage, flowering plants, grass, ground covers, trees, or shrubs, and apply mulch for protection, using gardening tools.

Mowed or edged lawns, using power mowers or edgers.

Raked, mulched, and composted leaves.

Decorated gardens with stones or plants.

Used irrigation methods to adjust the amount of water consumption and to prevent waste.

Provided proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, or other grounds features.

Shoveled snow from walks, driveways, or parking lots, and spread salt in those areas.

Maintained irrigation systems, including winterizing the systems and starting them up in spring.

Planned or cultivated lawns or gardens.

Cared for artificial turf fields, periodically removing the turf, and replacing cushioning pads or vacuuming and disinfecting the turf after use to prevent the growth of harmful bacteria.

Cared for natural turf fields, making sure the underlying soil has the required composition to allow proper drainage and to support the grasses.

Advised customers on plant selection or care.

Hauled or spread topsoil or spread straw over seeded soil to hold soil in place.

Marked design boundaries, and paint natural or artificial turf fields with team logos or names before events.

Built forms and mix and pour cement to form garden borders. –

EMPLOYMENT HISTORY:

Customer Service Lowes 2023-2024

Assistant Manager CNY Food Service 2007-2007

Packer Ablest 2006-2006

Dishwasher Grady’s Grill 2006-2006

Assembler Ablest 2005-2005

EDUCATION:

Accounting Tompkins Cortland Community College Cortland, NY

High School Diploma Homer Central High School Homer, NY

MILITARY: Honorably Discharged United States Marine Corps Veteran

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