Business Development Executive

Dominic Buono

Greater Nashville, TN 615-***-**** **********@*****.*** LinkedIn Profile

Business Development Executive – Transit Solutions

Software as a Service (SaaS) Consulting Public-Private Partnerships Transportation Management

Top-producing Business Development Executive with a demonstrated record of designing and implementing successful growth strategies within the Transit Solutions sector. Successfully builds lasting strategic business relationships with C-suite executives within Corporate and Government organizations and closing multi-million-dollar, multi-year deals. Expertly manages the enterprise sales process including prospecting, discovery, analysis, solution design, presentation, negotiating, closing, high-touch onboarding and post-sales support. Builds alliances with customers, partners, communities, and other stakeholders through inclusion, respect, and commitment to continuous improvement in quality and customer satisfaction.

COMPETENCIES

Leadership • Strategic Planning • People Management • P&L Management • Startup Experience • Budgeting • Business Acumen • Coaching & Mentoring • Consulting • Cross-functional Collaboration • Excellent Verbal & Written Communication Skills • Government Relations • Operations Management • Presentation Skills • Process Improvement • Product Launch • Project Management • Recruiting • Relationship Building • Service Development • Software as a Service (SaaS) • Systems Implementation •

SALES & BUSINESS DEVELOPMENT EXPERTISE

Account Development • Business Development • Channel Strategy • Client Education • Complex Selling Engagements • Contract Negotiation • CRM • Customer Retention • Customer Success • Enterprise Software • Marketing Programs • Partnership Management • Presentation Development & Delivery • Product Adoption • Product Demonstrations • Proposal Writing • Prospecting • Rapid Growth Scaling • Research • RFP Response • Sales Closing • Sales Forecasting • Sales Funnel Management • Sales Management • Sales Operations • Sales Pipeline Management • Sales Training • Strategic Partnerships • Strategic Sales Planning • Tradeshow Marketing

KEY PROFESSIONAL SKILLS

Develops and executes data-driven sales territory plans. Sells products, services and solutions, consistently exceeding aggressive target levels of revenue and margins.

Drives both current and future client value by building a comprehensive understanding of the individual customer and focusing on where the company can differentiate itself with the customer.

Leverages internal teams to solve prospect needs and issues in the spirit of true team selling.

Strategically cuts through layers/barriers to get to decision makers and departments within an account.

Builds and enhances long-term relationships with selected accounts by establishing business relationships with key decision makers and influencers in multiple disciplines at various levels.

Utilizes active listening skills and strong business acumen to identify customer's requirements.

Skilled at advocacy, influence, and persuasion; able to convince others to act on information and recommendations based on compelling logic or common best interests

Demonstrated ability to grow business with large, complex clients and articulate value and ROI.

Identifies and pursues partnership/alliance opportunities.

Partners with customers and internal stakeholders (Product Managers, Marketing, etc.) on the development of the product portfolio and ensures a smooth and efficient transition to new product offerings.

Partners closely with Marketing on the identification of emerging markets and the development of holistic (sales, product management, public relations, advertising, etc.) plans to enter those markets.

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RELEVANT EXPERIENCE

Alivi Health – NEMT Division 2023 – Present

Alivi Health is a leading non-emergency medical transportation (NEMT) broker.

Director of Business Development

Leads strategic business development for Alivi Transport's NEMT division, specializing in securing contracts with health plans and building transportation networks.

Spearheaded the creation of a comprehensive NEMT provider network across the nation, ensuring access to qualified providers who meet health plan standards for vehicles, certifications, and patient care.

Optimized network efficiency; implemented data-driven strategies to optimize network performance.

Developed and implemented a strategic partnership program for transportation providers.

First Transit – NEMT Division 2022 – 2023

The First Transit NEMT division provided Non-Emergency Medical Transportation. The company was acquired by Transdev Group on March 7, 2023. First Transit is now known as Transdev.

Director of Business Development

Directed business development for First Transit's NEMT division, specializing in securing contracts with health plans and building robust transportation networks.

Managed the network, including on-boarding new providers.

Negotiated and secured strategic partnerships with key fleet providers.

Increased NEMT ridership through strategic network development and targeted marketing initiatives.

UZURV 2019 –2022

UZURV provides on-demand paratransit services for 20 U.S. transit agencies, healthcare providers, and non-profit organization across 13 states.

Regional Sales Director

Sourced, structured, negotiated, executed, and implemented strategic partnerships and sales contracts.

Consistently exceeded quarterly and annual revenue targets.

Attended and spoke at healthcare and transportation events and trade shows.

Senior Solutions Homecare 2017 – 2019

A non-medical comprehensive home care agency.

Executive Director

Implemented systems and processes to improve efficiency and reduce project costs and durations. Managed planning, sub-contracting selection, and construction management of designed/bid-build upgrading.

Created and implemented a strategic business plan yielding profitable growth.

Increased revenue by 80% with vendor and project negotiations.

Successfully resolved employment turn-over by 90% through creating incentive and training programs.

Caliber Patient Care 2015 – 2017

Caliber provides non-emergency patient transport, wheelchair and stretcher transportation, long-distance patient transfer, and skilled nursing transportation.

National Sales Manager

Developed and coached owners to meet or exceed specific goals for profitable revenue growth.

Implemented the company's sales process to establish a culture of consultative selling to a customer's decision makers at all levels.

Collaborated with owners to define overall sales strategy and to develop products and solutions responsive to the customer's business.

Opened over 25 locations nationwide with a $10 million-dollar profit.

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RELEVANT EXPERIENCE (continued)

Medic One 2012 – 2015

At the time, MedicOne provided ambulance services in Mississippi, North Texas, and Tennessee. MedicOne was acquired and renamed Acadian Ambulance Operations.

VP of Sales

Recruited to leverage relationships with area healthcare providers and turn Medic One into a regional leader with best-in-class service and support operations.

Increased revenues by 110% within the first year through the implementation of consultative sales strategies and the identification of evangelists within client companies.

Developed innovative marketing strategies to capture market channels with new clients.

Created marketing and education programs at local sales target facilities which landed key accounts, including Vanderbilt Hospital, Methodist Hospital System, and St. Thomas Health along with long term nursing facilities and assisted living facilities in Nashville, Dallas, Memphis, Illinois, Knoxville, and Mississippi.

Lifeguard Ambulance Service 2008 – 2012

Lifeguard Ambulance Service provides 24-hour Advanced Life Support ambulances in multiple Southeastern and Midwestern markets.

Area Sales Manager – Nashville

Initially charged by Lifeguard leadership with the sales training and coaching of department staff as well as conducting technical reporting seminars. Promoted after one year with the company to grow territory, develop sales force and implement strategic long-term plans.

Built sales pipeline for community referrals while landing a 3-year $9 million contract with the VA Hospital.

Overhauled sales force with team of hunters and business development experts.

Launched Onsite Transportation Coordinator Program at area hospitals giving company first choice of transport.

Rolled out sales strategies that helped land one of Lifeguard’s largest accounts, HCA Healthcare.

Awarded “Salesperson of The Year” in 2010 for exceptional sales achievements.

EDUCATION

Wilma and Boyd Business School Pittsburgh, PA

AAS Associate of Applied Sciences – Travel and Hotel Management GPA: 3.90

PROFESSIONAL DEVELOPMENT

Disney Institute Quality Service Program & Business Excellence Program

SOFTWARE PROFICIENCIES

Salesforce CRM • Microsoft Office (Word, PowerPoint, Excel)

COMMUNITY ENGAGEMENT

Special Olympics Volunteer • American Cancer Society Fundraiser, 2016 – Present

CALL POINTS OF INTEREST

Airports • City Government • County Government • Fleet Operators • Healthcare Providers • K-12 Schools / Districts (Public & Private) • Non-profit Organizations • Private Companies • Transit Agencies • Universities

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TRANSIT SOLUTIONS (Private & Public Sector)

ADA Paratransit • Agency-Owned On-demand Microtransit • Airport Shuttles • Automatic Fare Collection (AFC) • Automatic Vehicle Location (AVL) • Autonomous Vehicles (AV) • Bus Services • Cable Car • Campus / University Shuttle • Car Sharing • Carpool • Coach Services • Commuter Rail • Commuter Trains • Congestion Mitigation and Air Quality (CMAQ) • Corporate Employee Transportation • e-bike Fleets • e-scooter Fleets • Electric Buses • Electric Pedal-Assisted Bicycles Fleets • Electric Vehicle Charging Networks (EV) • Electronic Fare Payment (EFP) • Fare-free Public Transit • Federal Transit Administration (FTA) • First Mile / Last Mile (FM/LM) • Fixed Route Software • Fleet Partners • Free Public Transit • FTA Grant Programs • High-Speed Rail • In-vehicle MDT • Integrated Mobility Solutions (IMS) • Intelligent Transport Systems (ITS) • Intercity Rail • Intermodal Services • Intra-Urban Transport • Joint Development Projects • Light Rail • Mass Transit • Micromobility • Microtransit • Mobile Ticketing • Mobility Equity / Transit Equity • Mobility Integrator (MI) • Mobility Management • Mobility on Demand (MOD) • Mobility Service Provider (MSP) • Mobility-as-a-Service (MaaS) • Multimodal Services • Municipal Transit System • National Transit Database (NTD) Program • Non-Emergency Medical Transport (NEMT) • On-demand Microtransit Services • On-demand Ridesharing for Transit Agencies • On-demand Shared Rides Solutions • On-demand Shuttle Service • On-demand Transit Services • On-demand Transit Software • Paratransit • Passenger Information System (PIS) • People Movers • Privately-owned Transportation Services • Public Mobility Systems • Public Sector Transportation • Public Transit System • Public Transportation Agencies • Rapid Transit • Regional Trains • Ridesharing • Seamless Mobility • Shared Bicycle Fleets • Shuttle Buses • Smart Cities • Smart Traffic Management Systems • Streetcar • Sustainable Cities • Telematics • Transit Agency / Provider • Transit Authority • Transit District • Transit Tech • Transit Technology • Transportation Management • Transportation Network Company (TNC) • Transportation Services • Transportation Technology • Trolley • U. S. Department of Transportation (USDOT) • Urban Mobility • Urban Rail Transit • Vanpool • Vehicle-to-Infrastructure (V2I)

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