Customer Service Flexible Schedule
Resume:
Desaray Buffin
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in
Customer Service industry. Solid team player with outgoing, positive demeanor and proven
skills in establishing rapport with clients. Motivated to mainiain customer satisfaction and
contribute to company success. Specialize in quality, speed and process optimization.
Articulate, energetic and results-oriented with exemplary passion for developing
relationships, cxltivating partnerships and growing busivesses.
Work History
Chevron - Cashier Manager
Tucker, GA.
07/2022 - 12/2022
© Quickly and accurately counted drawers at start and end of each shift.
© Oversaw employee performance, corrected problems and increased efficiency to
maintain productivity targets.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check and credit card transactions with excellent
accuracy levels.
Beacon Hil Staffing Group LLC. - Housing Specialist
Travis County, Massachusetts
06/2021 - 05/2022
Reviewed documentation and input data into computer system to complete eligibility
process, re-certifications
e Accommodated Customers with Rental Assistance Payment.
Quality Control
Called Customers for updates on income and living situation.
State Farm - Sales Assistant
Jonesboro Ga
05/2017 - 02/2020
e Assisted customers with prompt and polite support in-person and via telephone.
e Insurance Claims
© Used consultative sales approach to understand customer needs and recommend
relevant offerings.
© Fielded customer questions to share information about products, availability and
ricing.
Publix Distribution Center - Warehouse Person
Dacula, GA.
09/2015 - 03/2017
Loaded, unloaded and moved material to and from storage and production areas.
Wrapped pallets in shrink wrap prior to loading.
Operated pallet jacks
e Inspected work areas for cleanliness and obstacles and removed cartons and boxes to
keep work areas organized and hazard-free.
Best Buy - Sales, Customer Service
Atlanta, GA
06/2013 - 09/2015
e Achieved perfect attendance and on-time record.
© Maintained customer satisfaction with quick and professional handling of product
returns.
e Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
Krave Boutique - Sales Associates
Douglas,GA
08/2010 - 06/2012
e Answered customer questions .
e ared merchandise for sales floor.
Worked flexible schedule and extra shifts to meet business needs.
© Operated cash register for cash, check and credit card transactions with excellent
accuracy levels.
********@*****.***
Q Atlanta, United States 30134
Skills
e Customer service
Proficient in Microsoft Office
Communication
Decision-making
Leadership
Organization
Problem-solving
Teamwork
e Time management
Education
04/2010
Tucker High School
Tucker, GA.
High School Diploma
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