**** ********* ****** *** ******* Ca *****
**********@*****.***
Magali Medina
Medical Assistant
Family Care Specialist Family Medicine April 2024-September 2024
Vitals signs
Escort patients to exam rooms
Work with multiple Providers at once
Answer phone calls and makes phone calls for follow-ups
Prepare injections
Perform blood draws
Perform EKG & Ear Lavage
Rapid testing
UA’s and Pregnancy test
Assist providers with procedures prepping patient
Scanning and attaching documents
Documenting patient history
Sterilizing rooms and work stations
Work well under pressure
Fluent English and Spanish
Scheduling and cancelling appointments
Experience
Rick’s Drive in and Out, Los Angeles, CA December 2013 - September 1st 2023 (Worked for Rick’s Diner Intermittently After Covid Closed Prior Employment Down)
●Greeted And Assisted Customers Entering The Restaurant.
●Handled Cash And Card Transactions.
●Maintained The Cleanliness Of The Restaurant And Organized Sections.
●Opened And Closed The Restaurant.
●Took Food Orders Over The Telephone.
●Managed Multitasking By Handling The Drive-Thru And Orders.
●Restocked Merchandise.
●Addressed And Resolved Customer Concerns, Including Handling Dissatisfied Customers.
●Checked Food Quality And Temperatures Throughout The Day To Maintain Health And Safety Regulations.
Customer Service Representative
Apps Paramedical Services, Ca December 2019 - December 2020
●Answered Phone Calls And Provided Customer Support.
●Created Reports And Sent Emails.
●Confirmed And Canceled Appointments.
●Assisted Clients With Health-Related Inquiries And Questions.
●Prepared Examination Kits For Examiners.
●Helped Agents With Order Status Inquiries
Medical Assistant
Dr. Linda S Cowan Md October 2019 - December 2019
●Greeted Patients Upon Their Arrival At The Office.
●Took Patients' Vital Signs.
●Performed Blood Draws.
●Administered Vaccines.
●Prepared Examination Areas And Rooms For Patients.
●Assisted The Doctor With Translation When Needed.
●Managed Appointment Scheduling, Including Making And Canceling Appointments.
●Conducted Follow-Up Calls To Patients.
●Provided Patients With Health Information.
.Educational Background
●Medical Assistant American Career College, Los Angeles, Ca 2019 To 2019
●High School Diploma Eagle Rock High School, Los Angeles, Ca 2009
Technical Skills, Trainings & Awards
Administrative
●Fluent In English And Spanish
●Translation
●Microsoft Word Programs
●Typing Speed: 35-40 Wpm
●Medical Terminology
●Icd-10 Codes/Billing
● Telephone Etiquette
●Appointment Scheduling
●Customer Service
●Multitasking
●Patient Education
●Problem Solving
Technical
●Vital Signs
●Phlebotomy Techniques
●Injection And Medication Administration
●Ekg’s
●Sterile Fields
●Specimen Collections/Handling
Trainings
●Bls-Cpr American Heart Association
●Hipaa Certificate
●Phlebotomy Training Card
●Bandaging
●Centrifuging
●Sterilization/Autoclave
●Visual Acuity
●Urinalysis/Hcg
●Glucose Testing
●Peak Flow