Customer Service Representative

Name:Quintero Sears

Address:**** ******** ***** **** ***

Fort Myers,Fl, 33919

Phone Number:334-***-****

Email:********@*****.***

Objective:

Customer service professional with 4 years of experience in phone sales seeking to leverage strong communication skills, product knowledge, and problem-solving abilities to provide excellent service and drive sales.

Experience:

Customer Service Representative

[Best Home Services], Fort Myers,Fl

07/21/2023-11/1/2023

- Provided exceptional customer service over the phone, addressing inquiries, resolving issues, and processing orders.

- Consistently met and exceeded sales targets through effective sales techniques and product knowledge.

- Built strong relationships with customers, leading to increased customer loyalty.

- Collaborated with cross-functional teams to ensure seamless customer experiences.

Sales Associate

[Spectrum Solar Power], Orlando Fl

01/12/2021-03/13/2022

- Demonstrated strong sales skills and product knowledge to effectively promote and sell products over the phone.

- Assisted customers in selecting products that met their needs and preferences.

- Processed transactions accurately and efficiently, ensuring customer satisfaction.

- Participated in sales training programs to enhance selling techniques and product knowledge.

Skills

- Excellent communication skills, both verbal and written

- Strong sales acumen and ability to meet sales targets

- Proficient in customer relationship management

- Skilled in problem-solving and conflict resolution

- Ability to work effectively in a team environment

Education:

Brantley High School: 2007-2011

Certifications: Diploma

Troy University: 2012-2014

Major:Business Finance

Contact this candidate