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Bart R Dapkus

**** ******* *****

Batavia OH ****3

Ph: 513-***-****

********@*****.***

Skills:

Word, Excel & Outlook

Certified HTML Developer W3 Schools Aug 2023

Certified CSS Developer W3 Schools Sept 2023

Certified JavaScript Developer W3 Schools Dec 2023

Certified Front-End Developer W3 Schools Dec 2023

Experience:

Cash Cage – Hard Rock Casino May 2024 - Present

Process cash advances and check transactions

Process Marker transactions

Create Unity Cards for customers

Verify all transactions are in line with Title 31 regulations

Customer Advocate – Citibank Nov 2023 – Jan 2024

Take Customer Service Calls

Administrative Assistant - United Trailers/Aurora Parts - Part Time Aug 2021 – May 2022

Created online filing system to restore lost documents

Scanned over 30,000 invoices back into newly created filing system

Retired Aug 2021-Nov 2023

Schedule/Preregistration

Scheduler/Preregistration - Ensemble Health Partners – 513-***-**** Jan 2018-Aug 2021

Schedule, Verify patient demographics with patient

Establish estimated facility fees and offer options for payment to patient

Uber Driver -Bartmobile – Owner May 2017-Jan 2018

Operate ridesharing business in coordination with Uber.

Maintain books for the business

Call Center Supervisor Aug 2009-May 2017

Trade Global – 513-***-**** (Formerly Netrada North America, formerly Filltek Fulfillment Technologies) - Cincinnati, OH

Call Center Supervisor handled questions from agents as well as escalated calls

Monitor and coach agents for improvement, controlled labor

Held CSR & Quality Assurance position for approximately one year each before becoming a supervisor

Bookkeeper - JAG Marine - Company is out of business - Goshen, OH Apr 2009-Aug 2009

Logistics, A/P, A/R in QuickBooks for small trucking company moving boats cross country.

Temp Agent - Express Personnel – 513-***-**** - Batavia, OH Dec 2008-Apr 2009

Various warehouse packing and cleaning assignments

Night Auditor Super 8 Hotel – 865-***-**** - Knoxville, TN Jun 2008-Dec 2008

Verified reservations, checked in guests and fulfilled requests from guests

Completed all audits, reports and submitted deposits for the day

Temp Agent Express Personnel -865-***-**** - Knoxville, TN Nov 2007-Jun 2008

Client Services Representative for Elevon (Credit Card Processing Division of US Bank)

Handled any credit card issues clients had with machine, batches using 7 different programs

Materials Handler - Wikoff Ink – 678-***-**** - Alpharetta, GA Jan 2003- Jan 2007

Head of shipping and receiving with shipments both domestic and international

Maintained the books for all inks going to press and performed inventories

Adjusted and maintained inks to match colors for clients approval

Warehouse Mgr - Johnson Controls, Inc - Atlanta, GA 1995-1996

Maintained inventories for 8 branches in 5 states from Atlanta office

Made inventory transfers from warehouse to trucks to get parts to correct job

Maintained all shipping and receiving for the Atlanta office

Manager - Weigels Convenient Stores – Knoxville TN 1987-1993 and 1995-2003

Education: March 1993 – Dec1995

Accounting - Knoxville Business College (South College) - Knoxville, TN

GPA 3.78 Inaugural member of The President’s Circle (Top ten students in the college)

One quarter short of graduation was transferred in job to another state and unable to complete course studies.

Paid by KBC to tutor other students in Accounting 1, 2, 3 and algebra.

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