CELINE JAMES
Greater Toronto Area, Ontario, Canada
**********@*****.*** +1-416-***-****
SKILLS
Technical Skills: Financial Modelling Data Analysis Microsoft Package Financial Reporting, Investment Analysis Budgeting Risk Management Accounting Software. Soft Skills: Strategic Planning Client Relationship Management Problem-Solving Communication Time Management.
EDUCATION
DURHAM COLLEGE Jan. 2023-Apr. 2024
FINANCE (4.0 GPA)
• Comprehensive knowledge in financial management, budgeting, and financial analysis.
• Hands-on experience with financial reporting, strategic financial planning, and accounting software.
• Honours: Top 3 in Marketing Competitions, College Honour Roll. WORK EXPERIENCE
CHATTERS LIMITED PARTNERSHIP July. 2023 – Present
Customer Service Representative
● Designed and managed retail operations, resulting in a 15% increase in customer satisfaction scores.
● Conducted retail sales, contributing to a 10% sales increase month-over-month.
● Managed customer interactions through Microsoft Outlook, enhanced operational efficiency by 20%. WORLD FINANCIAL GROUP Dec. 2023 – Present
Financial Advisor
● Provided personalized financial planning and investment strategies to clients, leading to a 25% increase in client portfolio value.
● Conducted in-depth financial analysis, identifying profitable investment opportunities for clients.
● Maintained client confidentiality while managing financial documents and reporting. JASON SINGH FINANCIAL SERVICES July. 2022 – Jan. 2024 Administrative Assistant
● Managed office relations, including scheduling, correspondence and document management, improving overall efficiency by 30%.
● Prepared financial reports, budgets and invoices, ensuring accuracy and timely submission.
● Assisted in the coordination of projects and events, leading to successful execution within budget and deadlines.
● Utilized Microsoft Excel for data entry and analysis, contributing to more informed decision-making processes.
● Maintained confidentiality and handled sensitive information with discretion.
● Filed the taxes and reconciled bank transactions with receipts. CERTIFICATION
MICROSOFT PACKAGE CERTIFICATION
INTERESTS
Reading Watching documentaries Research Volunteering Travelling