Data Entry Customer Service
Resume:
Naomi Fritchey
Thornton, CO *****
*********************@*****..***
SUMMARY
I am seeking an entry level position in a financial institution or Cannabis industry where I can establish a long-term career and utilize my excellent customer service, sales, and cash handling skills.
PROFESSIONAL EXPERIENCE
Production assistant,Strng seed, Denver, CO 06/2024 current
Organized and maintained a structured and efficient workspace to support operational excellence.
Managed record-keeping and performed accurate data entry to ensure data integrity.
Monitored and replenished inventory levels to ensure the availability of materials.
Coordinated with team members to streamline processes and enhance productivity.
Reported directly to the Production Manager, who is also a family member, demonstrating reliability and teamwork.
Trimming, Bonsai Denver,co 09/2023-05/2024
Performed plant disassembly and precision trimming in accordance with quality standards.
Conducted rigorous quality control to maintain high standards of product presentation.
Ensured a clean and organized work area to promote safety and efficiency.
Successfully completed projects and prepared products ahead of deadlines.
Collaborated closely with the team under the guidance of the manager, who is also a family member, showcasing strong teamwork and work ethic.
2021- 2023- Health issues-
Front Desk, Surestay plus by best Western,Thornton,Co,07/2021–11/2021
Data entry of customer information for the reservation of rooms, customer requests, and other suggestions.
Cash handling and drawer balancing at the end of the shift, ensuring proper preparation for the next shift.
Answering customer inquiries, both in person and over the phone.
Coding key cards for customers or maintenance personnel.
Gallery Attendant, MCA, Denver, CO 10/2018 – 06/01/2020
Volunteering to lead tours, sharing my passion for art and interacting with guests by listening for questions and observations about the exhibit.
Demonstrated outstanding customer services and teamwork by staying late and offering mini tours to ensure the maximum number of guests have opportunity to interact with the art.
Repeatedly recognized in weekly newsletter for my teamwork, professionalism in handling difficult situation and willingness to take on additional duties to ensure the success of team and guests
Requested opportunity to shadow in the gift shop to learn cash handling which has provided hands on experience in balancing cash drawers and creating bank deposits
Retail Merchandiser, Lowes Garden Center, Northglenn, CO 04/2019 – 08/2019
Demonstrated listening skills to assist customers in identifying the best plants for their needs and assisted in locating merchandise in our large sales floor.
Designated as new hire trainer as a result of my experience with processes, product offerings and procedures, ability to communicate information and outstanding job performance
Ensuring all merchandise was in proper order and kept neat by creating an organized process to sorting all plants according to brand, flower type making it easy for the customer to find merchandise
Ensured the safety of staff and customers by creating clear walkways, reducing tripping hazards
2015 – 2018 – In Mexico
Library Assistant, The Art Institute of Colorado, Denver, CO 01/2014 – 09/2015
●Excelled at supporting students in confidently utilizing a variety of computer program, administering assessment
●Quickly maneuvered through various programs to locate a variety of media for patrons and coworkers.
●Utilized great attention to detail in entering data into the library catalogue and ensured confidentiality with new student information.
EDUCATION
BankWork$ - Bank Career Training Program, Certificate Endorsed by the Colorado Bankers Association.
Diploma - Preparatoria Venustiano Carranza, Torreon, Coah, Mexico in 2008.
SKILLS Bi-lingual (Fluent in English and Spanish)
Customer service
Data Entry & Microsoft Office
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