Quality Control Customer Service

DALEIKA MARIE

SANTANA-LOPEZ

Lancaster, PA ***** 717-***-**** ********@*****.***

SUMMARY

Hardworking General Laborer with dedicated work ethic in any industry. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Lifts and carries objects over 50 pounds, reliable and works well in varying conditions. I'm Bilingual, Fast-learned, responsible person & I want to learn more about Your Knowledge and experience & grown with the company. SKILLS

Emergency Response

Regulatory Compliance

Hazardous Material Handling

Production Support

Chemical Handling

Defective Equipment

Identification

Customer Service

Health Assessments

Heavy Equipment Operation

Customer Complaint Resolution

Team Collaboration

Equipment Operation

Issue Reporting

Equipment Sanitation

Equipment Inspection

Adaptable and Flexible

Quality Control

Minor Repairs

Issue Resolution

Heavy Lifting

Basic Mathematics

Work Order Assessments

Crew Safety Techniques

Workplace Safety

Safety Compliance

Machinery Operation

Forklift Operation

Machinery Cleaning

Quality Assurance Controls

OSHA

Manufacturing

Start up Procedures

Forklift and Pallet Jack Operation

Good Communication

Computer Skills

Shipping and Labeling

Machinery Operations

EXPERIENCE

06/2023 - 01/2024 Sanitation Worker

QSI - Leola, PA

Disinfected bathrooms and kitchen facilities on a regular basis. Utilized chemicals in correct quantities to maintain cleanliness of floor and touchpoint areas.

Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.

Cleaned and sanitized equipment, walls, ceilings and other surfaces. Operated and used heavy equipment for cleaning machinery and production rooms.

06/2022 - 07/2023 Machine Operator

Pepperidge Farm - Denver, PA

Monitor the feed and speed of machines during the machining process. Verified production orders prior to starting set-up. Monitored process units and quality control testing performance for plant processes and water quality sampling.

Monitored and observed production line to watch for pile-ups and jams. Placed finished products on skids and wrapped and transported to warehouse with forklift.

Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.

Collaborate with other departments when necessary for successful completion of projects.

Documented daily production data and submitted accurate time logs to keep management up-to-date.

Maintain records of completed work and production data including volume produced and time required for each task.

EDUCATION AND TRAINING

07/2010 National Career Readiness

TEC CENTRO - Lancaster, PA

11/2009 High School Diploma

Ameco - Bayamon, PR

Contact this candidate