Nursing Assistant Customer Service
Resume:
Jonathan Earnheart
Cleveland, OH *****
*******@*****.***
A resident care associate whom is focused, compassionate, and a dedicated professional who is eager to apply all his skills and abilities into his position. An attentive active listener, committed to customer satisfaction.
Willing to relocate: Anywhere
Authorized to work in the US for any employer!
Work Experience
STNA (State Tested Nursing Assistant)
Parkside Villa - Middleburg Heights, OH
December 2022 to Present
assisting patients and monitoring their health and supporting nurses and physicians in providing patient care
Applebee's
Applebees Services Inc - Garfield Heights, OH
January 2020 to Present
A customer service focused, compassionate, and dedicated professional who is eager to apply all his skills and abilities into his position. An attentive active listener, committed to customer satisfaction Banquet Supervisor
Rocket Mortgage Field House - Cleveland, OH
August 2017 to Present
Supervise and motivate banquet team members to achieve sales revenue. Train employees in their assigned job responsibilities. Oversee banquet events and ensure that each Club is stocked and staffed. Oversee cash management tasks and prepare cash and sales reports as needed Concession Supervisor
Progressive Field - Cleveland, OH
January 2016 to July 2019
Supervise and motivate concession team members to achieve sales revenue. Hire and train concessions employees in their assigned job responsibilities. Organize concession events and ensure that each concession station is stocked and staffed. Oversee cash management tasks and prepare cash and sales reports as needed.
Education
Associates of Nursing in Nursing
Cuyahoga Community College - Cleveland, OH, US
August 2010 to December 2011
Associate in State Tested Nursing Assistant
Cuyahoga Community College - Cleveland, OH, US
August 2010 to October 2010
High School Diploma
Virtual School House
August 2009 to June 2010
Skills
• ACCESS (Less than 1 year)
• EXCEL (Less than 1 year)
• MICROSOFT OFFICE (Less than 1 year)
• MS OFFICE (Less than 1 year)
• OUTLOOK (Less than 1 year)
• TIME MANAGEMENT (Less than 1 year)
• WORD (Less than 1 year)
• Restaurant Server
• Hostess
• Waiter
• Mixologist
• Busser
• Banquet Experience
• Environmental Services
• Bartending
• Event Planning
• Restaurant Management
• Food service
• Hotel experience
• Guest services
• Guest relations
• Home Care
• Kitchen Management Experience
• POS
• Leadership
• Hospital Experience
• Catering
• Food Safety
• Nursing
• Food Preparation
• Office Management
• Upselling
• Events Management
• Cleaning Experience
• Supervising Experience
• Cash Handling
• Recruiting
• Payroll
• Sales
• Cooking
• Host/hostess experience
• English
• Agile Skills
• Managing large groups of people
• Generating reports
• Creating schedules
• Time management
• Organized
• Power Point
• Word
• Access
• Excel
• Outlook
Certifications and Licenses
TABC Certified
ServSafe
CNA
Food Handler Certification
State Tested Nursing Assistant
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