Customer Service Billing Specialist
Resume:
Medical Billing Specialist
Tracye Barnes Knowledgeable Billing Specialist with over 25
years of experience in accurately and efficiently
entering a wide variety of medical coding into
billing software,processing payments and
pursuing past due balances. Familiar with
contracts and other documents affecting billing
process. Productive and diligent with passion for
resolving discrepancies through attention for
detail and creative problem- solving skills,with
excellent analytical and multitasking abilities
while interacting with integrity and
professionalism with team members,patients
and insurance companies delivering excellent
customer service.
Contact
Address
Garland, TX, 75043
Phone
*********@*****.***
Skills
Microsoft
Office
Multitasking
Abilities
ICD-10
Coding,CPT
coding
Electronic
Health
Record
Software
Work History
Skilled at working independently and
collaboratively in a team environment.
Billing Specialist
Cooper Aerobics, 12200 Preston Rd Dallas,
Texas 75230
Audited and corrected billing
discrepancies to enable accurate
billing.
Generated billing and posting reports
for end of day reconciliation.
Efficiently processed refunds or
adjustments for patients when
necessary, ensuring accuracy and
compliance with company policies
Responded to customer concerns and
questions on daily basis.
Utilized Zeamster software programs to
process customer payments.
Used data entry skills to accurately
document charges.
Utilized electronic medical record
systems EHR to store, retrieve and
1999-10 -
2024-04
Organizationa
l Skills,time
management
Accounts
receivable
management
10-Key Data
Entry
Customer
Relations
Financial
Transactions
Centricity
Medical Billing
Software
Proficiency
Software
Windows Word Processing
Microsoft Office
Electric Health Records -EHR
Systems
Zeamster
Centricity
process patient data.
Reviewed, analyzed, and managed
coding of diagnostic and treatment
procedures contained in outpatient
medical records
Communicated with insurance
providers to resolve denied claims and
resubmitted
Collected private pay payment date of
service.
Trained and mentored new personnel
regarding company operations,
policies and procedures.
Enhanced cash flow through diligent
follow-up on unpaid claims with
insurance companies and private pay
patients.
Skilled at working independently and
collaboratively in a team environment.
Maintained patient confidentiality by
adhering to strict HIPAA regulations during
all aspects of coding and billing
processes.
Education
GED
South Garland High School - Garland, TX
1981-06
Accomplishments
Implemented working SOS's for Billing and
Medical records department.
Facilitated interdepartmental meetings
focused on problem-solving strategies for
common issues affecting customers''
experience.
Received several Shining Star service
recognition awards for outstanding
customer service.
Team Trainer and Mentor for new hires.
Contact this candidate