Customer Service Inventory Management

CESAR LEMUS

Riverside, CA *****

951-***-**** - ********@*****.***

SKILLS

• Safety Procedures • Time Management

• Responsible and Dependable • Customer service-focused

• Maintenance knowledge • Inventory Management

• Teamwork and Collaboration • Multitasking Abilities

• Flexible Schedule • Stock management

PROFESSIONAL SUMMARY

Proactive and goal-oriented professional with excellent time management and problem- solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

WORK HISTORY

09/2022 to 12/2022 MAINTENANCE CUSTODIAN

LA Fitness – Norco

Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.

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Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.

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Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.

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• Used hand trucks or manually lifted supplies, equipment and heavy furniture. 07/1996 to 02/2001 BOOKSTORE SUPERVISOR

Barnes & Noble – Costa Mesa

Handled 30+ customer service interactions per day, giving detailed and personalized service to ensure customer satisfaction and retention.

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Bilingual in both English and Spanish and was able to meet all customer and service needs.

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Responsible for unpacking, stocking, shipping and receiving for the entire periodical and bargain book sections.

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Streamlined inventory management for improved efficiency, accurate tracking, and reduced waste.

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04/1995 to 06/1996 WAREHOUSE/DELIVERY DRIVER

PBE Warehouse – Anaheim

• Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.

• Checked delivery addresses and verified correct package delivery.

• In charge of stocking, loading and unloading pallets and forklift operation.

• Completed on-time deliveries by choosing best and most efficient routes.

• Loaded truck and properly secured items to prevent damage for deliveries. EDUCATION

01/2004 Bachelor of Arts (B.A.) in Multi Media & Animation Art Institute of California - Costa Mesa, CA

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