Warehouse Associate Customer Services

Terry Latchinson

Phone: 480-***-**** Email: ************@*****.***

professional summary

Seeking a position allowing me to fully utilize my exceptional skills with growth potential, where my work experience, skills, attention to detail, and professionalism will be of value and considered an asset to your company.

Core Skills & Abilities

●Provide excellent customer services skills by greeting, complimenting, and assisting the customers.

●Ability to inspect warehouse deliveries before shipping to customers.

●Able to keep orders separate and organized within warehouse.

●Able to provide voluntary client relations training to learn ways to enhance customer satisfaction and improve productivity.

●Collect merchandise from the distribution center and safely transport materials to the shipping bay.

●Ability to scan labels to ensure products are shipped to the right destination.

●Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

●Able to itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

●Able to receive and document merchandise for delivery or return.

●Balance cash drawers, prepared store deposits, completed necessary paperwork for closing.

●Able to maintain relationships with both internal and external clients.

●Ensure that all the merchandise is safely and securely packed and labeled for shipping.

●Able to perform a variety of concurrent tasks, handle escalations, time critical issues, maintain time sensitive records, and create reports.

●Able to keep inventory of all merchandise entering or exiting the warehouse.

●Ability to examine and inspect stock items for wear or defects, reporting any damage to supervisors.

●Submit requests to the proper department to prevent re-occurring issues and recommend improvements in the process and procedure.

●Able to identify any missing, lost, or damaged materials and immediately notify the supervisor.

Employment History

Warehouse Associate 08/2023 - 02/2024 Ship Monk Warehouse Las Vegas, NV

Warehouse Associate 01/2022 – 03/2023 FedEx Warehouse Las Vegas, NV

Cashier 01/2021 – 01/2022 7-Eleven Las Vegas, NV

Variety Clerk 02/2020 – 04/2020 WinCo Foods Las Vegas, NV

Warehouse Worker 10/2019 – 03/2020 Reno-Tahoe Specialty Henderson, NV

Sales Associate 06/2019 – 09/2019 Wal-Mart Henderson, NV

Call Center Representative 07/2017 – 09/2018 URI Market Research Las Vegas, NV

Crew Member 03/2018 – 03/2018 Nascar Las Vegas, NV

Laundry Room Attendant 06/2017 – 10/2017 Brady’s Linen Las Vegas, NV

education history

Issuing Institution Degree Received Location

Canyon Springs High School General Studies Las Vegas, NV

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