Inventory Control Customer Service

PROFESSIONAL EXPERIENCE

Northwire a Lemo Company (08/2023-Present)

Shipping and Receiving Specialist/ Santa Teresa, NM

Work directly with inventory control, sales, shipping and receiving departments.

Responsible for pulling orders accurately for prompt shipment as necessary to meet shipping deadlines.

Responsible for ensuring that all products are received correctly and that all necessary

documentation is included with the shipment.

Responsible for preparing shipments according to client’s orders.

Responsible for analyzing, designing, implementing, and maintaining QAD systems to optimize business processes and support operational efficiency.

Responsible for shipment orders and securing that quality control process is completed.

Verify amounts, data, final destination place, client’s credit status, means of transportation that will be used.

Request Certificate of Complience as required.

Prepare Bill of Ladding (BoL).

Responsible for scheduling shipments, including time and dates.

Draft exportation reports if necessary. Draft reports on excel.

Draft daily reports regarding received or shipped products and materials.

Facilitates shipping procedures, including packaging, labeling and any related shipping documentation (International Customs paperwork, Invoices, Certificate of Conformance.

Scanner use and handling

Forklift license

Supreme Labor Company (05/21 to 06/2023)

YCW at Fort Bliss EIS / El Paso, Texas

Contracted by Wyoming National Logistics at Fort Bliss EIS

Provide sustained and uninterrupted direct supervision of the children assigned to the worker from the start of the assigned shift until relieved.

Follow the instructions of medical/clinical staff regarding each child and inform Senior leads of information impacting the basic health and well-being of children assigned to the worker.

Communicate in a positive and respectful manner with children, and all agency staff including supervisors, co-workers.

Frequently traverse from one area of the facility to another, both indoors and outdoors, as needed to provide direct supervision of children.

Effectively communicate behavioral expectations and program regulations to children and enforce compliance with regulations and expectations by all children assigned to the worker.

Complete all required documentation prior to completion of shift.

Meet all pre-determined deadlines required by program supervisor and federal partners.

Communicate effectively in writing and verbally in English and Spanish.

Continuity Global Services (05/21- 05/21)

YCW /Ft. Bliss, El Paso, Texas

Provide sustained and interrupted direct supervision to the children.

Help supervise the youth in our care.

Act as a mentor and set a positive example.

Oversee and encourage resident participation in group activities.

Provide one-on-one supervision or support as needed.

Document children’s progress, immediately reporting any extreme changes in behavior.

Report any incidents that may affect the safety of a resident.

Maintain a safe and healthy environment.

Uber and Lyft Driver (01/21-5/21)

El Paso, Texas

Customer Service

Drive safely and responsibly to take customers to their destiny.

Responsible for providing safe and reliable transportation services to customers.

Top-notch driving skills, a great sense of direction, and provided excellent customer service.

National Onion, Inc. (03/20- 01/21)

Warehouse Manager - Santa Teresa N.M

Responsible for managing the shipment and receipt of all products and supplies. Collaborated and communicated with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products.

Plan and implement overall shipping strategy.

Use shipping software to organize and prioritize shipping activities.

Oversaw the whole shipping process.

Suggest solutions for process optimization.

Supervise and oversee shipping team members (10 forklift drivers).

Set and control shipping and distribution budget.

Build and maintain professional relationships with relevant internal and external stakeholders (such as warehouse workers, vendors, suppliers etc.).

Maintain accurate Information of merchandise and loads.

Inventory Control.

Las Cruces, NM Utilities Gas Department (12/19 - 2/20)

Customers Service – Las Cruces, NM

Built and maintained business relationships with clients by providing prompt and accurate service so as to promote customer loyalty.

Coordinate the mass meter change out program.

Mentored or gave directions to junior team members and provided training on best practices.

Attention to contractors and clients in general.

Customer Service.

Gaining Trust to manage confidential company information.

Santa Anita Logistics 02/19 - 11/19

Dispatch Assistant Manager - El Paso, TX

Responsible for tracking shipment activities and maintaining accurate records for utilizing mileage and fuels for accurate documentation into systems for future references.

Identified traffic problems and issues and created appropriate corrective action plans.

Communicated with drivers and customers to schedule shipment activities and performed administrative tasks to deliver high-quality services for all clients.

Utilized organizational equipment and updated required information into systems.

AMN International - Queretaro, Mexico (11/2017- 09/2018)

Coordinator of Business Unit for Queretaro (Queretaro, Mexico)

Lead and supervised up to 100 people team in all the Sorting Quality works.

Supervised the Manufacturing of LED Luminaries.

Inventory Control.

Updated and maintained budget efficient cost management.

Deal with National and international clients and customers.

Represented AMN in Queretaro Automotive Cluster.

Reduced costs and increased company income.

Home Solutions Merida (03/2013 up to 10/2017) – Merida, Yucatan

Self-employed – Merida, Yucatan

Preventive maintenance for home and businesses.

Pest control license.

Construction and Remodeling.

Supervise all the workers and deal with customers and clients.

Responsible for contracting issues such as cost estimates, schedules, etc.

Responsible for providing guidance on how to complete work in accordance with company policies and procedures or other applicable regulations.

Conduct site inspections using approved methods.

The water House – (01/2012 up to 03/2013) Merida, Yucatan

Promotion Manager

Planed and directed campaigns to promote products and services.

Responsible for the development and implementation of promotion schedules to attract more customers by coordinating with finance, sales, legal, and marketing departments.

Promoted local dispensers of purified water.

Maintained all premises in perfect condition.

Obtained and maintained licenses and permits from the different Government agencies, state and local.

Increased the number of Purified Water dispending locals.

Promoted the importance of using Purified Water in Yucatan.

EXPOGAN (Union Ganadera Regional de Chihuahua) 01/2011 Up to 11/2011- Cihuahua, Mexico

Regional Manager

Responsible for the organization of the livestock fair and exhibition.

Responsible for creating a budget and controlling all costs.

Oversaw the setup, layout, and overall operation of the Livestock Department related shows, competitions, and events.

Coordinated and administered projects and functions of the operations.

Monitored same for adherence to policy, law, and/or budget; ensured appropriate actions were taken at each phase of completion; ensured program, project, or function adhere to prescribed time schedules and livestock laws.

Supervised, directed, and evaluated assigned staff. Supervisory functions included but were not limited to prioritizing assignments and directed work; developed and oversaw employee work schedules; provided and/or facilitated employee training and development.

Arrangements with the Government, breeders, and exhibitors of other productive activities

Artisans, farmers, and agricultures

Accomplished the largest number of Heads of cattle in history.

Federico Lopez Piñon y Copropietarios. d/b/a La Tinaja Lisa (1990-2008)

Chihuahua

Responsibilities included making major corporate decisions, managing the overall operations and resources of the ranch, acting as the main point of communication between the board of directors and corporate operations. In many cases, served as the public face of the company.

Responsible for overseeing all aspects of a ranch’s operations.

Operations Manager

Oversaw the day-to-day activities of the ranch, ensuring that employees were performing their duties safely and effectively, as well as ensuring that they followed company policies and procedures correctly.

Responsible for managing ranch staff including hiring, training, supervising, and firing based on company policies.

Assessing the condition of the ranch’s facilities and equipment to determine if they need repair or replacement.

Planning for the long-term growth of the ranch through the purchase of new animals or equipment as needed.

Evaluating ranch performance to ensure that goals are met.

Providing leadership to employees by setting an example of work ethic and encouraging them to perform their best.

Livestock Eport/Import Manager

Responsible for managing time, maintaining accurate records, communicating with our customers, following biosecurity and other protocols.

Facilitate day to day shipment of livestock activity.

Handle import shipments from origin pickup to delivery.

Select shipment routes, transit times, or security needs.

Determine efficient and cost-effective methods of transporting livestock from one location to another.

Arranged for special transport of livestock, food, or medical supplies. Calculated weight, volume, or livestock to be moved.

Complete shipping documentation, such as bills of lading, dock receipts, and health certificates, etc.

Responsible for Import/Export yards.

Skills

Oral and written communication skills

Good relations with employees

Cost reduction strategies

Work under pressure

Responsible

Basic to average computer skills (Excel, Power Customer Service

Point, Microsoft Office)

Positive and professional attitude at all times.

Ability to analyze and prioritize tasks assigned

Leadership

Ten key data entry

Quality Control

Excellent public relations

Bilingual

Extensive experience working with all types of People

Financial experience

Result-oriented

Education

Bachelor's Degree in Finance (1984/1988)

Instituto Tecnológico y de Estudios Superiores de Monterrey, Campus Chihuahua

Certifications

OSHA Certification

CPR

VIRTUS

Community Social Service

ACTS

Knights of Columbus.

Rotary Club Chihuahua

Angel Tree

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