High School Customer Service

Will Gaspard

*********@*****.*** · *** Northwind Trail, Fayetteville, GA 30214 · 678-***-****

Objective

Seeking a challenging position where I can learn and develop new skills in a rapidly growing industry, while applying my skills and experience in the new role.

Education

Tullahoma High School

2000 High School Diploma

Gordon College

2002 Associate in Computer Science

Experience

Patton Body Shop Jonesboro, Georgia

Manager 2005 – 2015

Compiled estimates for insurance companies on vehicles, as well as personal pay customers. Proficient in AllData Software, Mitchell OnDemand, and Xactimate. Replaced bumpers and fenders, wet sanding, inspected vehicles for damage, completed outer auto body work cars. Completed vehicle inspections. Negotiated repair cost. Handled claims payments. Handled customer concerns and complaints.

W & R Complete Automotive Car Care

Manager 2015 – current

Repair/Replace front ends, engines, transmissions. Perform complete maintenance (brakes, oil changes, tune ups) and diagnostics. Compiled estimates for insurance

companies on vehicles, as well as personal pay customers. Proficient in AllData Software, Mitchell OnDemand, and Xactimate. Complete vehicle inspections. Negotiate repair cost. Handle claims payments. Handle customer concerns and complaints.

Skills

Customer Service

Computer

Microsoft Office

Management

Self-Motivated

Mitchell OnDemand

Xactimate

AllData Software

Contact this candidate