Sales Representatives Call Center
Resume:
Kimberly Ramos
Address
Daytona Beach, FL 32124
United States of America
**********@*****.***
Phone
402-***-**** (Mobile)
How Did You Hear About Us?
iHeart Radio
Have you previously worked for Buc-ee's?
Have you previously worked for Buc-ee's?
No
Work Experience
Work Experience 1
Job Title
Team Manager of Call Center Operations
Company
Bank of the West
Location
Omaha, Ne
I currently work here
No
From
01/2018
To
03/2019
Role Description
Engage and motivate team of 25-30 customer service
04/2010
To
10/2017
Role Description
Engage and motivate team of 20-27 sales representatives Provide training, support and effective feedback to representatives to increase productivity, service and employee satisfaction resulting in cost of sale and budgetary goals being met. Improve performance through communicating in one on one meetings, conducting performance appraisals and coach/counseling. Monitor, discipline and ensure sales representatives adhere to attendance and schedule policies/procedures. Mentor and support sales representatives by demonstrating reservation sales processes. Perform Quality Assurance. Conduct interviews as part of the hiring process of new sales representatives Manage Workday time history Skilled in Coaching, Sales, Employee Opinion Surveys, Team Building, and Contact Centers.
Contact this candidate