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Customer Service Sales Support

Location:
Ripon, CA, 95366
Posted:
October 04, 2024

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Resume:

Michael Combley

*** ****** ****** • Ripon, CA ***66

Cell Phone 209-***-****

Fax 209-***-**** • *******.*******@*****.***

A skilled and hands-on hydraulics sales professional with extensive experience in the design and marketing of both custom and off-the-shelf components and systems.

• Sales/ Marketing • Customer Service • Technical/Mechanical • Hydraulics • Management

• Design/Development • Profitability • Troubleshooting • Organizational • Training/Support

• Coordinating • Problem Solving • Communication • Installation • Computer Systems • Electrical Professional Experience

OILGEAR • Fremont, NE Oct 2022 to March 2023

Territory Manager

Western Territory included 10 States, 3 Provinces.

Worked with distributors on joint sales calls in sales support, product training, and application engineering

Held training classes and new product rollouts with distributors multiple branches

Jointly developed target accounts with distributors and tracked projects progress and successes

Trained with Video Conference Software

ARGO-HYTOS • Bowling Green, Ohio Sept 2018 to Dec. 2020 Regional Sales Manager

Southwest Territory included 8 States.

Worked with OEMs and traveled with distributors on joint sales calls in sales support, product training, and application engineering

Held training classes and new product rollouts with distributors multiple branches

Jointly developed target accounts with distributors and tracked projects progress and successes

Grew territory sales and margin dollars

Trained with Video conference software.

Marzocchi Pumps USA • Elgin, Illinois Feb. 2017 to Sept. 2018 Regional Sales Manager

Territory included 3 Western provinces and 24 States.

Worked with OEMs and traveled with distributors on joint sales calls in sales support, product training, and application engineering

Held training classes and new product rollouts with distributors multiple branches

Jointly developed target accounts with distributors and tracked projects progress and successes

Grew territory sales and margin dollars

Hercules Sealing Products • Clearwater, Florida October 2011 to May 2016 Regional Sales Manager

Territory included ten western states

Jointly developed target accounts with distributors and tracked projects progress and successes

Coordinated with factory engineering team to supply custom designed product solutions to end users

Coordinated and presented customized factory training and sales support on Company web site

Developed an account through custom packaging; from zero sales to over 100K in 18 months; we are used as the example for other vendors to match

Grew territory sales and margin dollars consistently

Maintained Customer Reporting Database

Preplanned trips on a 6 week schedule, utilized computer travel and expense reporting system software.

My communication skills and ability to deal with people on many different levels has contributed to my success in customer satisfaction and mutual prosperity. Bucher Hydraulics • Grand Rapids, Michigan Sept. 2004 to June 2011 North America Western Regional Sales Manager

Formerly Monarch Hydraulics

Territory included: Eleven western states, two provinces of Canada, and Mexico

Coordinated Sales efforts between 5 distributors

Worked with OEMs and traveled with distributors on joint sales calls in sales support, product training, and application

Jointly developed target accounts with distributors and tracked successes

Filed a patent application, with an OEM, for a hydraulic circuit

Coordinated with factory engineering to supply custom designed product solutions to OEMs

Coordinated and presented customized factory training and sales support on internal crescent gear pumps and motors, open center valves, closed center valves, and both pre-compensated and post compensated valves

Maintained two multi-million dollar OEM accounts

Used my knowledge base and skillsets to persuade a multi-million dollar customer to commit 100% to Bucher to supply their long term needs.

Responsibilities included Trip Planning, Computerized expense reporting, and maintaining international Customer Management software. Assisted in training co-workers in software usage. Hogan Manufacturing, Inc. (Lift-U Division) • Escalon, CA May 1982 to Sept. 2004 System Engineer

Formerly Lift-U Inc.

Responsible for creating a guided poppet zero leak soft seated check valve still being currently marketed (CV102P65)

Evaluated material, tested new and competitive products while assuring compliance with CHP, Title 13, NHTSA

Designed all the cartridge valve manifolds and assisted in the fixture fabrication for these manifolds, and was also responsible for designing custom hydraulic cylinders.

Developed manual non-detented overrides for two position, three way, and three position, four- way cartridge valves with multiple manufacturers’ engineers

As a hydraulic system designer I collaborated with the electrical department to develop an integrated system approach, applying proportional valves.

Independently, and as a team member, I participated in the design and development of new systems, components as well as sales and training videos.

Designed and presented booths for trade shows both nationally and internationally, and maintained all the equipment at these shows

Designed integrated automated robotic fixtures

Holder U.S. Patent # 9,151,301 Issued Oct. 6 2015

Design of Hydraulic System for Wheelchair lift. Solution for 20 year issue. Representative Clients

Terex, Genie Industries

Ricon, a Wabtec Company

HydraPower-Systems Inc.

HyPower Systems

Waltco

Womack

Hydraulic Controls

Allied Systems

Spencer Fluid Power

COMOSO

Berendsen Fluid Power

Burns Control Systems

Education

University of Washington Seattle, WA Modesto Junior College, CA General Engineering Associate of Science, Computer Science Hobbies

PIC Programming, Design and Machining small parts, Manual Lathe, Mill, Laser Printing, Hydraulic and Pneumatic System Design, Camping, Boating, Air Rifle. Letters of recommendation upon request

“My association with Michael has shown him to be an honest, ethical, motivated individual.” Michael Garman, Vice President, Hydraulic Controls, Inc.



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