Customer Service Team Lead

Eric Gill

***** ******* ****** **** *

Thornton, Colorado 80602

Cell (720) 515*5171

E-Mail: **********@*****.***

Financial Securities professional with 20 years' experience in Trade Support and foreign security settlement, specialized in Foreign Equity Settlement. Securities Industry experience spans all facets of Operations, Trading, Foreign exchange and Arial Customer service and Trade Settlement.

Experience:

01/2022-07/2024 Amazon Fulfillment Center Warehouse 14601 Grant Street 2443 Thornton, Colorado 80023

Worked inside Amazon warehouse, selecting, packing and shipping customer orders in a fast paced, physical warehouse. Trained incoming new employees on procedures. Responsible for numerous stations to ensure packages were packed correctly.

2/2019-12/2021 Walmart Corporation Thornton, Colorado

SENIOR TEAM LEAD

Managed overnight stocking of salesfloor and preparing store for opening, unloading of trucks and backroom management.

Ensured all live freight for all departments stocked each night.

Unloaded meat, produce, frozen and dairy trucks and staged for stocking.

Operated electric jack and walkie stackers to move freight pallets and keep backroom organized.

Put together nightly work plan for overnight team.

Audited and authorized food claims and donations.

Operated and trained new hires on plastic and cardboard baler operation.

Assisted customers on salesfloor during open store hours. 8/1997-2014 Brandes Investment Partners LLC

San Diego, California

SR SETTLEMENT SPECIALIST

Oversaw instruction and settlement of foreign equities for both DVP/Custodian relationships and large block stepout/broker to broker allocations.

Tracking and posting Foreign Exchanges executed by Brandes managed custodial accounts.

Handled broker to broker institutional Domestic transactions

Resolved monetary and security-related claims between brokers and banks and brokers

8/1993-8/1997 Jack White and Company San Diego, California

Foreign and Domestic security trade settlement

Foreign and Domestic security transfers

Special Projects handler for VP of Operations

Systems/Applications:

Trade/Settlement: GTSS, DTC, Alert, Charles River

Microsoft Applications: Word, Excel, Power Point, Project

Equipment:

oForklift, Walkie Stacker, Electric Jack, Cash Register

Education

1983-1986 Mission Bay High School

5/1989-8/1992 Military/U.S. Army

o25th Signal Battalion/Ft Bragg, NC

oSecure Communications Specialist

oOperation Just Cause (Panama)

oOperation Desert Shield/Storm (First Gulf War)

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