Auto Mechanic Customer Service

Mekonnen Desu Kebede

**** ******* *******, ****** ******, Maryland, 20906

Phone: 202-***-**** E-Mail: ****.********@*****.*** Experience

LAZ Parking – Team Leader 2007 – Present

Washington, D.C.

Efficiently parked and deliver up to 100 cars to daily customers.

Manage over 200 monthly customers and deliver monthly parking permits promptly.

Work both alone and with others to ensure the best possible customer service, which resulted in positive feedback from customers.

Arrive on time to work the duration of the 12-hour shift – from opening to closing.

Assist the management in implementing and adapting to new technology to increase the efficiency and accuracy of parking data.

Wonder Auto Mechanic – Mechanic 2006 - 2007

Washington, D.C.

Started work as a mechanic at Wonder Auto Mechanic.

Performed general vehicle maintenance such as changing oil and fluids, installing new brakes and tires, replacing broken and damaged parts.

Kalebs Service Farmers House PLC – Auto Mechanic 2000 - 2006 Addis Ababa, Ethiopia

Six years of experience as an auto mechanic in Ethiopia prior to emigrating to the United States.

Performed full engine rebuilds, assembly of various mechanical parts, and general vehicle maintenance. Education

National Association of Power Engineers August 2018 – February 2019 Certificate of Achievement in Air Conditioning I

Certificate of Achievement in Principles of Electricity Air Conditioning II April 2019 – July 2019

Nekat Engineering College 1995

Studies: Classes on electrical systems, welding, operating heavy machinery, automotive maintenance, fuel systems, transmission, heating and cooling systems, brakes, exhaust, controls and troubleshooting, and mechanic safety.

Robe High School – Addis Ababa 1994

High School Diploma

Studies: English, Math, Physics, Chemistry, Amharic

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