Customer Service Relations

JENIFER LEA FISHER

TRAVEL ENTHUSIAST

CONTACT

***********@*****.***

PROFILE

Military veteran and travel enthusiast! Energetic self-starter offering 25 years of successful experience in the Transportation Management offices and the customer relations industry and over 10 years in supervisor and leadership roles. Culturally competent individual with a demonstrated ability to effectively communicate with and lead diverse groups including German and Spanish and Italian nationals. Solid interpersonal skills with the ability to contribute as a team player and interface with professionals on all levels. Responds to operational and emergency challenges with confidence, determination and focus.

SKILLS

CUSTOMER SERVICE

TRANSPORTATION/ LOGISTICS MANAGEMENT

TOURISM

MICROSOFT OFFICE

LEISURE TRAVEL

EXPERIENCE

United States Air Force (Transportation/Logistics)

1994 – 2017

23+ years’ experience in Transportation and Logistics. I drove buses, cargo vehicles and material handling equipment moving passengers and equipment. I coordinated transportation requirements for conferences, passenger and equipment movements for 300+ people, dignitary visits including congressional and presidential visits. Worked under pressure and with strict deadlines without any issues or delays. Earned several awards and medals for my accomplishments.

Personal/Group Travel Arrangements

Visited 40+ countries. Coordinated flights, trains, rental car and/or car services, hotels or vacation homes, tours, tickets and entertainment for individual and group trips. Utilized online travel sites (skyscanner, expedia, hotels.com, personal airline websites, air bnb, etc..) as well as travel guides and local resources to compare costs and plan the perfect vacation for the group.

Customer Service Support

1992-Present

Over 30 years of experience in customer service. Started working with customers in 1992 as a cashier at a local grocery store. Worked with customers throughout my military career.

EDUCATION

Associates Degree in Transportation Management, Community College of The Air Force

Countries Visited

ALBANIA

AUSTRAILIA

AUSTRIA

BAHAMAS

BELGIUM

BOSNIA AND HERZEGOVINA

CANADA

CROATIA

CZECHIA

DENMARK

FIJI

FRANCE

GIBRALTER

GREECE

HONG KONG

HUNGARY

ICELAND

IRAQ

IRELAND

JAPAN

KUWAIT

LUXEMBOURG

MEXICO

NETHERLANDS

NEW ZEALAND

PORTUGAL

QATAR

SAN MARINO

SERBIA

SLOVAKIA

SLOVENIA

SWEDEN

SWITZERLAND

UNITED KINGDOM (ENGLAND & SCOTTLAND)

VATICAN CITY

BULGARIA

JAMAICA

LIECHTENSTEIN

MALTA

MONACO

POLAND

PUERTO RICO

ROMANIA

Countries I Lived in:

USA (FL, PA, IL, NJ, AZ)

GUAM

GERMANY

SPAIN

ITALY

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