Customer Service Representative
Resume:
Angela Parker
Customer Service Representative
Goodyear, AZ
***********@*****.***
• Worked in various areas of the customer service fields for over 23 years
• Looking to utilize my many years of experience in the Customer Service area
• Received 99% good feed back from customers/clients Authorized to work in the US for any employer
Work Experience
Uber Eats Courier Driver
Uber-Phoenix, AZ
January 2018 to Present
• Courier driver
• Receiving and delivering various items from clients
• No-contact drop-offs in most cases.
• Delivering clients items in a timely manner.
Braider/stylist
Beautiful Braids and Beyond-Phoenix, AZ
June 1998 to Present
• Braider/ Stylist
• Scheduling, modifying, and canceling reservations upon request.
• Answering any hair related questions in a accurate and timely manner upon reservation.
• Maintaining a clean, and professional environment.
• Offering top quality styles while being a positive influence in the clients lives.
• Offering water and or snacks when a lengthy style is in place. CSR - Customer Service Representative
LogistiCare-Tempe, AZ
February 2017 to August 2019
CSR for medical necessity rides.
• Scheduled, modified, and canceled reservations.
• Answered transportation related questions.
• Made sure request were processed in an accurate and timely manner.
• Being a positive impact on members.
• Worked in the inbound call center setting
CSR - Customer Service Representative
Total Transit-Phoenix, AZ
February 2018 to April 2019
CSR for medical necessity rides.
• Scheduled, canceled, and modified reservations.
• Resolved transportation related issues.
• Made sure request were processed in an accurate and timely manner.
• Being a positive impact on members.
• Worked in the inbound call center setting.
Care Giver
Bridgeway Health Solutions-Phoenix, AZ
March 2013 to August 2015
• Giving top quality care for elderly clients in need.
• Ensuring clients day to day needs are met with a care in a timely manner.
• Duties include but not limited to:
• Bathing and grooming
• Laundry and helping with dressing
• Food shopping and prep
• Light housekeeping
• Managing medications
• Transportation
• Mobility assistance
• Companionship and emotional support
Care Giver
Family Care-Phoenix, AZ
August 2007 to March 2015
• Independent care giver, contracted through Good neighbor.
• Giving top quality care for elderly clients in need.
• Ensuring clients day to day needs are met with a care in a timely manner.
• Duties include but not limited to:
• Bathing and grooming
• Laundry and helping with dressing
• Food shopping and prep
• Light housekeeping
• Managing medications
• Transportation
• Mobility assistance
• Companionship and emotional support
Education
Certificate in Surgical Technology
Lamson College - Tempe, AZ
August 2007 to September 2009
High school diploma
Joliet Central High School - Joliet, IL
1989 to 1993
Skills
• Word, excell, libra, windows (3 years)
• Delivery Driver Experience
• Driving
• Caregiving
• Customer service
• Typing
• Proofreading
• Computer skills
• Communication skills
• English
• Phone etiquette
• Data entry
• Sales
• Driving
• Organizational skills
• Senior care
• Home Care
• Time management
• Home health
• First aid
• Residential cleaning
• Custodial experience
• Commercial cleaning
• Training & development
Certifications and Licenses
Surge Tech
August 2009 to Present
Certified Surge Technician
Driver's License
July 2019 to July 2038
CPR Certification
First Aid Certification
Additional Information
KEY QUALIFICATIONS
• First Aid
• C.P.R.
• Article 9
• Certified Surge Tech.
Contact this candidate