KISMAIRY
NUNEZ
MARTINEZ
************@*****.***
Trenton, NJ 08638
I am a bilingual, I have experience on different computer systems. Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in [Type] industry.
PROFESSIONAL SUMMARY
Tio Mio Llc - Tio Mio Bar and Restaurant
Trenton, NJ • 10/2021 - 04/2023
I was bartender, cashier.
XPO Logistics (Canon) - Quality Specialist
Monroe Tonswip, NJ • 09/2020 - 06/2021
XPO Logistics - Order Processer
Monroe Towship, NJ • 04/2020 - 09/2020
L&R Distributors - Picking Associate
Monroe Towship, NJ • 03/2018 - 05/2019
WORK HISTORY
Educated employees on specific QA standards and confirmed maintenance of standards.
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Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
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Analyzed quality and performance data to support operational decision-making.
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Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
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Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
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Processed and handled customer complaints, answering questions and providing alternative solutions.
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Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
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Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
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Performed proper lifting and handling techniques to maintain safe working environment.
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Verified product quantity and quality to determine accuracy of orders and reduce errors.
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Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
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• Received returns of damaged and incorrect orders to process Beyond Institute Center
Kissimmee, FL • 05/2020
GED
EDUCATION
replacements.
Spanish
Native or Bilingual
LANGUAGES
I have good speaking, writing, rand reading skills in English. ADDITIONAL INFORMATION