Remote Customer Service
Resume:
Angelia Hughes
**** ******* **** ************, ** 32209
Email: **********@*****.***
SUMMARY OF QUALIFICATIONS:
Driven coordinator with outstanding leadership, warehouse inventory, logistic, customer service, and office skills Scheduler July 23’- Present
DND Garage Doors of Jacksonville Fl, Inc.
Provide customer service specializing in residential and commercial garage door services. Schedule technicians for garage door repairs and replacements as well as specialized commercial products like gate systems and dock lifts. Ordering materials for office, set up transfers, and handle all closeouts and returns for the Jacksonville location. Procurement Coordinator June 22’- January 23’
(Westrock Paper Mills) Jacksonville, FL
Compute, classify, and record numerical data to keep financial records complete. Compile requests for materials-prepare purchase orders-keep track of purchases and supplies-Respond to questions from customers and suppliers about the status of orders.
Raw Materials Coordinator December 21’- June 22’
Rose International (Assignment Pepsi Beverages) Jacksonville, FL Performed cycled counts, recount variances and reconcile issues. Ordered all raw materials to cover production scheduling. Processed and received invoices accurately. Participate and ensure production is prepared for all period and quarterly close inventory processes.
Materials Product Support Coordinator July 21’– Dec 21’ Arete Technologies (Assignment Parker-Hannifin Stratoflex) Jacksonville, FL Material product support duties in the following functions: parts identification, shipping, receiving, warehouse, and stock handling. Always maintaining and accessing necessary records for parts. Warehouse Shipping/Receiving Coordinator January 19’– Nov 20’ Source HVAC Refrigeration/Coolsys, Inc Jacksonville, FL Managed and wrote purchase orders to maintain accurate inventory counts and supply parts with over 24 trucks for skilled techs for repairs and maintenance calls. Shipped and received all materials. Materials Coordinator August 15'- Nov 18’
Fanatics, Jacksonville, FL
Determined order levels and wrote purchase orders. Managed visits with vendors and scheduled meetings. Supervised reloaders to load and unload freight deliveries and transportation trucks. Monitored operational processes and procedures of all materials and invoices. Monitored budgets. Lead and supervised associates. Provided raw material usage to show delivery results-executes.
Ordertaking September 13’- August 14’
Customer Service, Jacksonville, FL
Answered incoming calls on multiple phone lines to provide services for cancellations of products ordered online, medical offices for prescriptions and health issues, and Insurance claims for homeowners. A.A.S, Medical Assisting February 06’– July 07’
Centura, College VA, Peninsula Campus Member: National Technical Honor Society MA associate’s degree Related Courses and Skills: CPR/First Aid/Certified Pit Forklift, Microsoft Word XP, and Excel 10
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